Completely pissed off at Nationwide Van Lines! Thanks to pissed consumer.com for giving me a space on the world wide web to air my grief with this moronic company.

Where do I begin with this? How about...they flaked on the pick up time for starters. No show with us ready to move. The liars in their office, Rachael and Yaron, two complete morons, told us there was a "minor" delay but in the end they were no shows.

Next? How about incompetent drivers, true UNPROFESSIONALS, who can't position a truck correctly? Can't back it up? Can't park it on a public street, can't seem to get the stuff in when they do arrive? Issik or Izzik or Itzik or however you spell it was possibly the worst mover I have ever had in my life. Just a total fool with more excuses as to his sloppy and careless work than fingers and toes.

More? How about poorly packaged delicates, haphazardly packaged glassware, and poorly packed clothing where expensive sweaters and blouses were thrown in a box with wire hangers casuing rips on multple things?

I can't stomach any more of these memories, but trust me, there are plenty more.

From being lead down the path of deceit by Gail in their office assuring me of a sterling reputation which ultimately did not exist, to the lies on the phone from Rachael and Yaron about the movers timetables and responsibilities, to the driver who didn't know his head from his you know what...I totally do not recommend this company. In fact, I recommend that you in no way use them. Nationwide Van Lines should be out of business!

If you're thinking about using Nationwide Van Lines, I would strongly advise against it. In my experience, they are not only incompetent at their job, but also their customer support is non-existent.

If you are not happy with their service, like we were, they will ignore you. After being directed by their staffer Julianne to check out testimonials and reading thousands of alleged positive reviews on their website and, I decided to use them. It was a mistake. Their movers were unprofessional and coarse making for a very bad experience with regard to our possessions and our sanity. I felt as if I could not rely on them to deliver the boxes in quality conditions because their workers seemed to be unqualified to do the job. I probably would have had better luck getting some college kids to do the job.

The move was completed slightly over the time frame they gave us, but there were some questions about minor damage and missing items. My wife wrote to them for support but never got a call or response. (She also complained that it is very difficult to get a hold of anyone). In our last correspondence they ignored my request for at least the courtesy of a response. We got none. Obviously, I am very unhappy and will not recommend this company.

We were ripped off by Nationwide Van Lines when they added mysterious charges to their bill.

We asked for a quote and which we got and it seemed fair and reasonable. But later they told us all sorts of things why it needed to be nearly double the price.

The reasons were garbage and sounded like total BS; like the bed feeling heavier than the dimensions would suggest, a dresser having "loose drawers" and so on.

There were hidden fees too that we were not told of. Example, the workers get extra fees if they walk down steps or more than a few feet to the truck.

I spoke to the staff at their Florida office and was given the runaround but no refund for the overbilling.

I regret using this company.

We contracted Nationwide Van Lines to do a move of ours from Florida to Texas. We experienced multiple problems such as the movers showing up later than scheduled for pickup and the delivery going 2.5 weeks over schedule.

In all of my years, I have never experienced a moving company venting anger on me, the client, for their shortcomings. We were literally yelled at by the staff for asking questions about when they would show up, and when our items would be delivered. Rudest people ever!

In the cases that we had to reach out to the customer service at Nationwide (I use the term customer service loosely since it's so far from what customer service should be) we never received the assistance we needed.

I will close by saying, low quality moving company. No more needs to be said.

I recently used Nationwide Van Lines to move from Jacksonville, FL to Westford, MA and had an absolutely terrible experience from beginning to end. First, the pick-up time was changed on me three times. This made it extremely difficult for me to pack on time and arrange my schedule while I was busy trying to close out my apartment in Jacksonville and arrange things for the drive up north. After the first two arranged pick-up times fell through, I was called only 4 hours before the movers showed up, and told that it was the only possible time available.

To make matters much worse, I was charged over DOUBLE the amount that I was originally quoted, due to the fact that I had a couch and a few plastic tubs that were not listed in my estimate, but in spite of the fact that I had at least 5 fewer cardboard boxes than I listed. I tried to argue the charges, and was only connected with an extremely rude gentleman in Florida who refused to let me speak with anyone else. He told me that the price was fair because of the number of items the movers listed when they picked up my things... that list included "top half of swiffer" and "bottom half of swiffer". Why those were counted was two items comparable to a couch or a cardboard box, I will never understand.

Finally, when my things arrived in Massachusetts (on the last possible day, and again with two reschedules and very little notice), several of my items were scratched or completely destroyed. The boxes I had marked as fragile were almost completely collapsed and torn up.

I have hired movers for three long distance moves in the past several years, and have never had such an unbelievably bad experience. I tell as many people as possible to avoid Nationwide Van Lines at all costs. I am appalled by the lack of professionalism, punctuality, honesty, and customer service.