NATRA PURE

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1 stars
(17)
Category: Lifestyle

Contact Information
Kentucky, United States

NATRA PURE Reviews

Huper December 31, 2009
Credit Card Fraud
The Natra Pure Company charged my credit card for products I never ordered. My Credit Card information was stolen and many charges over 3 days were billed to my card. I am working with the bank to have these charges investigated while attempting to contact the company to find out why they are charging me & sending me products I never ordered. What a scam!
Dunigan October 16, 2009
they are crooks
They sold their product to a minor. When I called to explain the situation they said to return the product and I would have the refund in 7-10 business days. The received the product and after 13 days I called to check the status of the return they had not even processed it. They said I was supposed to call them to get the refund even though they had the product in their possession for almost 2 weeks. When I told them that nobody told me I had to call again to request the refund AGAIN they sounded like a broken record. The just repeated the same thing over and over as if they had not heard or understood what I was saying. It sounded like they were reading from a script. Besides that, many of the people there don't even speak English! When I asked to speak to someone in charge, one man told me that since he answered the phone he was in charge. Another lady told me that I would have to be on hold for an hour. They said they are not authorized to give out the phone number to the corporate office. They can't transfer me to the corporate office. They aren't authorized to do that either. How convenient! They said they escalated me request 3 days ago, but that did nothing. They said again today that they escalated my request and they will TRY to refund me next week.
emmalynn05 September 24, 2009
signed me up for other services I did not want
I had signed up for a free trial of Natra Pure through a website that I came across. It stated the first bottle was "absolutley free" and I could cancel the membership at any time. I received my bottle and cancelled within the 2 week trial period. A month later I saw a charge of 39.95 from "MyTrainer" out of Santa Monica, CA. There was also another charge from "Crasher" of Sant Monica for $2.97. It didn't have a phone number or anything to go by and I have never heard of this company before. I figured it had something to do with Natra Pure because that was the only thing I had ordered online recently. I called them and they said the charges weren't coming from them and I asked them if they knew anything about this company, but they said absolutely not and they would never give my personal information to another company. So I did some research on my own and after 30 minutes of surfing the web I finally found this website with the same name as the description charged to my checking account. I called them up and sure enough they are the company who charged me. They explained that when I signed up for the free trial of Natra Pure, I was also signing up for their services. I told them there's no way I would have agreed to this type of membership as I have no interest in their services. I remember when I signed up for the free trial of Natra Pure, I read the entire terms and conditions at least 3 times, because I'm very skeptical and I usually don't fall victim to these types of scams, but at the same token I feel as long as you're responsible enough to cancel on time, there's no harm. WRONG. Don't fall for it. There was NOTHING in the terms about such a company or membership. They don't even try to hide these membership agreements in the terms and conditions, they just blatantly allow other internet companies to jump on your credit card and checking account information and make all the phony charges to your account as they please. It's just wrong. At any rate, I explained that I didn't agree to the charges and they agreed to have them reversed. They have not posted to my bank account yet so I hope they follow through with what they said because I cannot afford the charges.
angryMom09 August 9, 2009
Can Not Cancel!
Ok so i ordered acai berry and natra pure diet pills...i tried to cancel ofter 3 days and they kept saying to call back and disconnected me... Finally after getting through they cancelled and sent me some lotion i didnt want! the then charged me 90$ for it! its been 3 months and im still trying to fight it with my bank!!
Michelle Johns July 21, 2009
No Free trial......
100% 12 day -Free Trial Guarantee is a scam. It took 9 days to ship the product to me with only 3 days to try. Now they refuse to give a refund even if I return the product.
FSCOTT July 1, 2009
CREDIT CARD SCAM
NATRA PURE -

FREE TRIAl IS NOT SPECIFIC...S/H 3.50 THEN U R CHARGED EVENTUAllY AFTER SVl ATTEMPTS TO YOUR CREDIT CRD I WAS CHARGES 89.31 AFTR 4 DAYS OF THE PRODUCT USE//THE AGNTS KEPT ME ON THE PHONE FOREVER FINDING MY NAME/# AND HUNG UP FIRST TIME 2ND TIME, SVl ATTEMPT THS OF THIS...I WAS FIN. CHARGED MORE!! I cancelled my card and hope and pray i GET TH.IS BACK UNDER MY BANK THIS CO IN THE UK NOT UTAH
ckormna July 1, 2009
cancelled immediately & still charged
Cancelled one day after free trial & still charged & new products shipped
with additional charges.
Mary Frierson July 1, 2009
Will not allow me to cancel
I got an offer off of Craigs List advertising for 100 people to take part in a diet product research study.
They were offering $1, 200 for this study when completed. Sounds good, Right?
I contacted them and I was instructed to send for the free trial and then contact them again when I got my
product confirmation number with my name, address, phone numbers and e-mail address.
The only contact I have for this is [email protected]
I am not sure if this is a scam or for real. They swear they are not connected in any way with the company.
I contacted them with my information and waited for the product to come in the mail.
I was contacted by phone by some woman giving me another offer for the same product offering me 2 bottles for the price the internet was offering for 1 bottle before I even got the so called free trial. I refused this offer after a hard pressed conversation on the phone.
I was also instructed by the advertisement off of Craigs List to contact them when I received the product so we could meet and begin the product study.
I tried to make contact 3 times via e-mail that I received the product and was ready to begin the study. I have not received an e-mail back confirming this. I feel so "stupid" to believe this may be true. It seems as only a ploy by the company or a way to trick you into purchasing the product or getting your credit card number.
All of this has made me very nervous and pissed off at them and myself for falling for this!
I called Natra Pure and they will not allow me to cancel yet! They kept trying to send me more product and I kept telling them NO! but, they will not allow me to cancel until my trial period is up.They say they have not charged me anything yet but will at the end of the trial period. I have to call back in hopes they don't charge my card! This is SO STUPID! I should be able to cancel! I am SO PISSED!
Redjude June 22, 2009
Charges
I too had been seduced by Dr Oz, Ophra, GMA, etc. on the benefits of this product. They should have investigated the shameless way theses people are ripping off innocent people. They are nothing but shameless con artists. I used my debit card instead of a credit card which I am sooo sorry I did. I didn't realize I was going to be debited $190.00 it was suppose to be ~$10.00 in shipping and handing. Even though I have canceled (I hope) my bank cannot protect me. According to my bank the only recourse is to change my bank account I cannot stop payment as with a credit card. I have auto pay and direct deposits why should I have to go through all the agony of changing my bank account because of snake oil sales people. Whatever you do don't buy this product on line it's like owing your soul to the company store. There is a website Colon Health Magazine that lists available products at your local health food store and the products are graded excellent to fair.
angryperson2010 June 22, 2009
stealing money from my account
i ordered the free trial not too long ago and they sent it to me not telling me that i had to cancel it no papaers or nothing just the bottle and then a few weeks later charged me 88.55 for a bottle that i didnt want and when i called they said they wouldnt refund my money and that i had a 30 day trial ...so i canceled then and there went ahaed and got the bottle in the mail seeing as they sent it already and made sure i got it becasue thats alot of money for 60 pills...then one june 18th 2009 they charged me TWICE 88.55 on my account i called and told them that i wanted all my money back and that i had canceled my account in may as soon as they last charged me money..and they are saying that they have no record of it when its in my banking account telling me that they that they took out 88.55 twice on the 18th of june...soo my advive to anyone wanting to get this product ...is dont they will scam you for money!!! even when you have canceled your account they will still get it and tell you that they have no record of it and im still trying to call them and it now comes up to a busy tone or it breaks up really badly that you cant hear and now its to the point where im waiting on the phone for an operator for an hour and still no answer when before they would just pick up...so if you dont want to get scamed do buy this product!!!

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