I RECEIVED MY FREE SAMPLE BUT BEFORE I COULD TRY IT I RECEIVED ANOTHER BOTTLE IN THE MAIL CHARGING MY VISA $70.00. I DID NOT RECEIVE ANY PAPERWORK WITH EITHER BOTTLE ADVISING ME ANY THAT I NEEDED TO CANCEL BY CALLING. I CALLED TO COMPLAIN AND WAS TOLD WHEN I REQUESTED THE FREE SAMPLE I WAS TOLD HOW TO CANCEL. LIKE MANY PEOPLE I DID NOT REMEMBER HOW AND THAT WAS WHAT THE COMPANY WANTED TO HAPPEN. ANY RESPONSIBLE COMPANY WOULD HAVE ALSO SENT THAT INFO WITH THE SHIPMENT GIVING THE PHONE NUMBER TO CALL. I HAVE NOW CANCELLED BUT IT COST ME $70.00 . THIS IS A SNEAKY BUSINESS COUNTING ON YOU TO FORGET AND THEY WILL NOT TELL YOU BEFORE CHARGING YOU FOR MORE.

Has anyone successfully discontinued the monthly shipments. If so what exact steps did you take? I do not want to cancel my card.

Also does anyone know how to file a formal complaint against this third party distributing company? They are a rip off and I am embarrassed that I was so naive.

Don't bother trying to call there is always a recording about being unavailable.

I purchased the trail 10-day supply of Natural Acai Berry. On the terms of conditions they give an 800# (800-278-3620) to call to cancel membership within 14 days of placing order. However, when I call the 800# I get a constant busy signal for hours. When I finally get through, I receive a recording, stating "United Carrier Networks and Buyers United" and the call is disconnected. There is no link on their website to cancel your membership so you won't be charged and shipped any future pills. This is a scam so you can not locate them to cancel so your credit card/debit card will constantly be charged for merchandise you no longer wish to purchase. And when you can reach them it's beyond the 14-day clause listed in terms and conditions and you are stuck.

I will never recommend or order from Natural-Acai-Berry again. My only recourse is to dispute the charge and/or close my account; therefore, they will not have a valid account in which to charge future merchandise to without my permission.