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Carol
June 27, 2009
Unauthorized charges
In early December, 1008, I asked for a free trial of acai berry (Natural acaiberry.com) for just their cost of shipping and handling --$4.95. I was shipped another bottle of 60 tablets with no information or pamphlet included. I did not ask for this renewal. I was charged 69.95. I believe this transaction is a scam.
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Deborah Surnbrock
March 25, 2009
unauthorized charges and shipment
I ordered the free sample of acai berry and paid the postage. I have since received a shipment and was charged $69 that was not authorized. I want my orders cancelled.
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Marty Wightman
March 21, 2009
Its not a scam
I have read alot about the company that they are a fraud and they scam people but i for one don't agree to it as i to did place an order with them and as usual didn't read the terms and conditions on their website.But when i was charged the amount of $69.95 i called their customer services helpline and spoke to the customer services representative about the charge i had and they explained me everything clearly and still as i was on the wrong side and couldn't call them as was hospitalized and couldn't call so on courtesy bases they did give me a refund. Then i thought that what ever i have read and heard about this company is wrong as they are not a fraudulent company. People make mistake by not reading the TERMS & CONDITIONS on the website and then start complaining about it for no reason even though they are on the wrong side. I would suggest that everyone should read the TERMS & CONDITIONS on a website before getting signing up for any thing as mostly just reading the word Free no one wants to read them and then complain about it afterward. So in short the Company is not a fraud and they do not scam people.
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Lenny
February 15, 2009
Unauthorized charges
This company advertised on My Space and I was immediately interested. They say you can get a free 10 day supply and pay only 4.95 in shipping. The product arrived 7 days after I ordered and I started taking the supplements.
Evidentially there were terms and conditions that gave me only 14 total days to call the company to cancel a 30 day supply shipment for 69.95. I always read terms and conditions and I know that I did not accept any terms and conditions for this free trial shipment.
When I called the company the man was clearly from another country and was arguing with me on the other end of the line. It had been a total of 15 days and he wasn't willing to help me at all. He said that I had to cancel within 14 days or be charged 69.95. After I got very irate and made a few innocent threats, I was refunded 45.00
I am still not happy but I guess 45.00 is better than nothing. This is why I prefer doing business with local people at a brick and mortar store.
Beware of all FREE TRIALS. Nothing is free.
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zack
February 12, 2009
TERMS AND CONDITION
Terms & Conditions
Welcome to the Natural-Acai-Berry website located at natural-acai-berry.com(the "Website"). This Website is brought to you by Cheshunt Overseas Ltd.(the "Company", "we" or "us"). By using, accessing and/or making a purchase at our Website, you are agreeing to comply with and be bound by the following Terms and Conditions (the "Agreement"). Please review the following terms of this Agreement carefully. If you do not agree to this Agreement in its entirety, you are not authorized to use this Website in any manner or form, whatsoever.
Upon ordering the Trial offer of Natural-Acai-Berry you automatically become a member of our Complete Weight Loss Club. By being an exclusive member of our Complete Weight Loss Club you are entitled to receive a discount of 20% off the regular price of Natural-Acai-Berry. The regular price of Natural-acai-Berry is $89.95. For the trial offer your credit card will be charged only $4.95 for a 10 day supply of Natural-Acai-Berry. This charge will appear on your credit card with the merchant name (Online Supplement). You will have 14 days from your original purchase date to decide if Natural-Acai-Berry is right for you. If you are satisfied with Natural-Acai-Berry you need to do nothing, and at the end of your 14 day trial period you will be charged the discounted price of only $69.95 for a 30 day supply of Natural-Acai-Berry. That's 20% off the regular price because you are a valued member of our Complete Weight Loss Club.
Approximately 30 days from your original purchase date and every 30 days thereafter you will be sent another fresh Bottle of Natural-Acai-Berry and your credit card on file will be billed the exclusive Member’s Only discounted price of $69.95. Again that’s 20% off the regular price because of your membership. You can cancel anytime simply by contacting our Customer Care and Support staff. But remember that it takes almost at least 3 months of continuous and regular use of Natural-Acai-Berry to see noticeable results. There is no obligation to remain in the Weight Loss Program and you can discontinue future shipments at any time. But we do have a limit which is one Natural-Acai-Berry Trial bottle per household.
1. Return Policy
ALL SALES ARE FINAL.
Packages marked Return to Sender, Refused, Attempted not known will not be processed or refunded. By hitting the Submit Button (order button) on our site shows you are aware of and agree to our return policy. Due to the nature of our products and to protect our customers we will not accept return products. We will not attempt to resell or restock any of these items.
THIS PARAGRAPH IS FOR THOSE PEOPLES WHO ARE FILING FAKE COMPLAINTS AGAINST THIS COMPANY.
(SO WHAT PROOFS THAT IT IS A SCAM)
ITS MY PERSONAL EXPERIENCE THAT I HAD USED THE NATURAL ACAI BERRY, IT WAS A BIT HELPFUL FOR ME ... AND THE BEST PART IS THIS IT DOES NOT CONTAIN ANY HARFULL CHEMICAL
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zack
February 12, 2009
CONFUSION
well, i agree to what Ur saying buh i was a bit smart enough to call, the customer service and signed up for it so in this way they redout the terms and conditions to me...
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Debra DellaBella
February 3, 2009
ordered one time only. gave no authorization for it to be reordered or billed to my credit card. Want no more shipments sent or billed.
I ordered this product online for a one time trial period. My credit card was billed and I found that the product doesn't work. I never gave authorization for this company to ship or bill my account again. They have taken it upon themselves to continue to do so. My budget will not withstand this monthly deduction or the fraudulent manner in which it is being done. I need this to cease immediately otherwise my next complaint is to the Better Business Bureau.
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Rachel Stafford
January 30, 2009
cancellation
i tried to reach the company to cancel, but the phone number listed is bogus and the website is bogus. so meanwhile my debit card is being charged for something i cant even stop with out cancelling my debit card. i hope those people rot in hell. what if people were gettting sick? like with the peanut butter? i think that all websites that go onto the internet should have to be legitamate. someone needs to do something now.
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leila
January 29, 2009
unauthorized Charges
I received a free trial for $4.95. I tried to call the company within the 14 days to cancel because of health reasons but the 800 number says 58-3 number is invalid. Then I received another bottle which I did not order and found out they charged my account without my authorization $70.51 which I am on disability and do not have money like that. I think it is a scam by putting the wrong phone number on the bottle so that you can not call with the cancellation time. Something have to be done to stop this false advertisement.and ripping people off without their knowledge.
1/29/2009
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Samantha Norris
January 28, 2009
Natural Acai Berry
The product named Natural Acai Berry is selling like hot cakes in the market due to the fact that it really works out. I ordered it 3 months back and i have seen noticeable results. The customer service is perfect. Those guys help you on anything you want them to. Reading the terms and conditions is our concern which we should always do before buying anything.
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