I ordered Kevin Trudeau's books from a tv offer. He claimed the books were free except for shipping and handling, shipping and handling totaled $20.00. I believe books are shipped at a special rate that is nowhere near what I paid. I then recieved a phone call from his staff trying to get personal information from me that I refused to give. The man on the phone was very insistent and I asked when the 30 day trial started, was it when I placed the order or was it when I received the order. He told me that it started when I received the books. Well, when I finally received the books which was well after the 30 days since the order, it says very clearly on the paper work that comes with the books that the 30 day trial begins when you place the order. I have called to cancel and I only got to speak to an operator who said she would pass on the information and someone would get back to me. Up to this point no one has called me back. I have recieved my credit card bill and I am being charged for membership. I don't want this membership. I have tried calling again and again to no avail, they just put you on hold forever. This is by far the biggest scam I have ever seen. I can't believe that the TV station is still giving him airtime, the TV station is obviously also in on this scam.

I ordered Kevin Trudeau's book "Weight Loss Secrets" when I saw it on a commercial and received a 30 day free membership to Natural Cures and a newsletter subscription. I didn't receive the newsletter and decided to cancel the membership. Unfortunately it wasn't within the 30 day period so my bank card was charged $9.95. I called customer service, was on hold for 30 minutes and didn't speak to a customer service rep. I called again later that day and was put on hold. I accessed their website and followed the instructions for cancelling membership. I received a message that the account has been cancelled and to call customer service to complete the cancellation. Again, I called customer service and was put on hold. I then received an automated email from Natural Cures that acknowledged my message had been received, assigned a ticket number and stated that this issue will be assigned to a customer support specialist soon. Approximately two weeks later I sent another email stating that I hadn't received a phone call or a confirming email that my membership and subscription had been cancelled. No response from the company. Two weeks later my bank card was billed again, twice in one month! Once again I emailed them informing them I was going to notify my bank to not allow any further charges and that I was going to report them to the BBB. No response from the company. At that time I notified my bank that I wanted to dispute this charge. I also called the number the bank gave me for this merchant (ITV Direct) and got an automated voicemail that "the telephone system is being modified and to contact the person I'm trying to reach by email or cell phone". I called the bank back and had to cancel my bank card and have a new card issued. I have also reported this company to the BBB. This company has an unsatisfactory record with the BBB. They have had 738 complaints in the last 36 months and the Federal Trade Commission won a preliminary injunction against the company for alleged deceptive advertising. The FTC alleged the company made numerous false and unsubstantiated claims and that they likely made unauthorized charges to consumers credit cards.

I call and cancelled my account three months ago and they are still debiting my bank account. I have saved all my e-mails that were sent to their company regarding cancellation.

I have tried several times to reach them so I could return my product, was on hold every time fro quite some time, once for over 45 minutes finally had to hang up. I am sure I will have to eat the $59.00+. Very disappointed!

Upon ordering the weight loss cure book i said no i did not want a free mo. to his news letter. When i got my bank statement i found i was charged 9.95 for the on line deal anyhow. I was furious after many attempts i got in touch with a voice instead of automated and was told it would take a mo. to add this back to my account. This was totally unauthorized us of my credit card and its been a mo. and i still have not seen my money!

Beware people!