Natural Source Store, LLC
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Category: Lifestyle
Contact Information
4051 SW 47th Ave, Davie, Florida, United States
Phone number: 1-954-237-2690
healthierwaytogo.com
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Natural Source Store, LLC Reviews
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Jon Brooder
May 4, 2009
Unsolicited product
I simply ordered what was represented as a sample teeth whitening product. Instead, I received a full package and was charged $79.95 on my credit card. Then, today, I received another package which I did not order or approve to be charged to my credit card. In trying to contact Natural Source I received a phone message saying that no one was available - end of message. I tried several other times with the same result. I then contacted my credit card company and asked them to put a hold on the current charge and told them I would return the product today, which I did. This is definitely a scam.
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Gabby
April 26, 2009
Beauty Creams
I ordered a risk free trial of their Cosmetyn cream on 2/27/09. I was supposed to have 21 days to try it and send it back if it didn't work. They didn't even ship the product until 3/5/09, and I then shipped it back on 3/24/09. I had no problem getting a hold of customer service to get an RMA number, however, the service I recieved was horrible! Thankfully I got a tracking number from the USPS when I shipped the product back, because they tried to tell me they never recieved it. And they charged me the full price of the product BEFORE the trial period was up. I called several times to get a refund- was promised that it would be in my account in 2-3 days on more than one occassion. Now here it is almost 2 months later and still no refund. I filed a complaint with the BBB. This company has an overall grade of "F" with the BBB. Wish I researched more before I "tried" their product! Now I'm out 179.90, and have nothing to show for it! I've been hung up on 3 times by their customer service department while trying to get a refund. And have spoken to two supervisors who have promised me my refund. This company is very fraudulent. DO NOT ORDER FROM THEM!!!
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Charlie Johnson
April 5, 2009
unauthorized charges
charged my account without authorization. When called they are only available during the week and they have no answering service or message machine that you can leave a message.
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Theresa Hough
April 2, 2009
Product
The company charged my account for a product I did not order and/or receive. When you call the company you either get a busy signal or must leave a message. There is NO customer service. Advertizement is not clear when ordering a "free trial" offer.
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nurse2b2004
March 25, 2009
Cannot reach customer service to cancel membership
I ordered a free trial of the tooth whitener. When I tried to call and cancel the membership, the one and only phone number given either had a message or there was no answer (during business hours). Let it ring for 10 minutes one day!!! Have had monthly orders sent to me that are being charged to my credit card because I cannot cancel membership.
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