Natural Source Store

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Category: Services

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Natural Source Store Reviews

Martin June 22, 2009
Complete scam
This company is a complete scam company. I ordered their 'free trial' teeth whitening system and they delayed the shipping so as to have the product arrive after the trial period ended and then they billed my credit card.

I even spent the money to return their crappy product and they still didn't refund me! I used two other companies and had no such problem. Other companies did not expect a return of the unused product like this bad company..

Be aware of this and any company that is expecting a return of unused product!

Don't ever order from this company. They use Brite Smile and a few other product names to discuss their company.
Frustrated Customer May 21, 2009
Refund
I spent weeks trying to a refund for several shipments of Cosmetyn that had been mailed to me. I was told by customer service to send them back return to sender. I called back and was told they do not accept return to sender. I spoke to a supervisor that offered me a vacation package, grocery and gas coupon but not my money and I have delivery confirmation. SCAM.
I asked to speak to other supervisors and was told the same thing.
I did some research about the company and found the phone numbers for key executives in the company and finally got my refund.
954-894-3996
954-636-9608
954-548-8624
954-573-0321
Don't fall for the SCAM and get your money not some other scam instead of your refund.
davie rose May 15, 2009
want my money back
I returned my product about 2 weeks ago as order to do. And when I spoke to a live person. She told me, that they will refund my money, but until now there is no sign of that.
I also tried calling them, but nobody seem to pick up the phone. I just want my money back. This company is a total scam. What a rip off..
dontwantrefundanymore May 14, 2009
SOUTH BEACH ACAI ,COSMETYN INTENSE STRETCH MARK THERAPY,COSMETYN INTENSE ANTI-CELLULITE THERAPY,SOUTH BEACH SMILE
I TOO HAVE BEEN SCAMMED BY THIS COMPANY AND NOW I AM ON A MISSION TO MAKE SURE THE $239.97 THEY STOLE FROM ME WAS WORTH IT TO THEM.
I KNOW IT WILL BE WORTH IT FOR ME TO FIND AND CONTACT EVERY PERSON THEY HAVE SCAMMED WITH EVERY PRODUCT THEY SELL IN HOPES TO STOP THE FUNDS THEY HAVE MADE AND WILL MAKE.
IF YOU ARE A REP FOR THE COMPANY "DO NOT CONTACT ME"
I HAVE SPENT SEVERAL WEEKS TRYING TO GET A REFUND FROM YOU AND YOU CHOSE TO IGNORE MY REQUESTS, SO NOW I HAVE A PLAN THAT WILL NOT FAIL AND NO LONGER WANT A REFUND. I JUST WANT TO MAKE SURE MANY PEOPLE KNOW THE SCAM AND I WILL BE HAPPY.
YOU REALLY SHOULD STOP PLAYING WITH PEOPLE ND THEIR MONEY & PROMISING REFUNDS & SAYING JODI WILL HELP, BLAMING IT ON OUTSOURCING YOUR CUSTOMER SERVICE. TELL THE PEOPLE THE TRUTH!!! YOU SCAM FOR MONEY AND PLAN ON KEEPING THE MONEY WHEN THEY DON'T PUSH FOR A REFUND. YOU COUNT ON PEOPLE GIVING UP, WELL I AM NOT GOING TO LET THEM.
I WILL MAKE IT TO WHERE OTHERS GET THE INFO THEY NEED BEFORE ORDERING FROM YOU AND GETTING SCAMMED. I WILL ALSO DO EVERYTHING I CAN TO MAKE OTHERS WHO HAVE COMPLAINED NOT GIVE UP LIKE YOU WANT THEM TO SO YOU CAN KEEP CHARGING THEIR CARD EVERY MONTH FOR A CRAPPY PRODUCT. THIS IS THE TYPE OF COMPANY THAT NEEDS THE GOOD INTERNET REVIEWS TO SURVIVE BECAUSE IT IS AN INTERNET BASED BUSINESS. WELL THE INTERNET WORKS BOTH WAYS GUYS!!!
IF YOU HAVE ORDERED THE BELOW ITEMS PLEASE SHOUT AS LOUD AS YOU CAN TO OTHERS. IF YOU PLAN TO ORDER PLEASE DO YOUR RESEARCH FIRST, SAVE YOURSELF A HUGE PROBLEM BY SKIPPING OUT ON THIS CRAP. READ THE BBB REPORT READ THIS SITES COMPLAINTS ON THEM.
LIST SITES BELOW FOR POEPLE TO AVOID ORDERING FROM:
amandasteeth.com - Exact copy of howigotwhiteteeth.com but uses the name “Amanda Anselmo.” (That’s three Anselmos now - Amanda, Cathy, and Karen!)
amysbrightsmile.com - Exact copy of amysteeth.com (yes, it’s still a scam).
amysteeth.com - Typical fake blog format, same 2-product scam, reused text, uses the name “Amy Henderson” who is one of many phony Las Vegas residents in these scams.
beckyswhiteteeth.com - Exact copy of amysteeth.com but uses the name “Becky Swanson.”
blog.jennyswhiteteeth.com - This is the advertised subdomain on this site. Standard 2-part product scam, reused text, layout, etc.
brightest-teeth.com - Typical blog, same before/after teeth used for other phony blogs here. Noticed on Google ads 2/25/09.
cathysteeth.com - Exact copy of howigotwhiteteeth.com but uses the name “Cathy Anselmo.”
christineswhiteteeth.com - The main page is a decoy, which appears to be an informational teeth whitening site. The subdomain blog.christineswhiteteeth.com is where the fake blog resides, and is the typical unoriginal lazy affiliate fake blog we’re used to seeing. Advertised on Google 3/20/09.
coloncleansefacts.org - The name sounds like the Acai scams, but this is a teeth whitening scam site! I guess they figured no one would notice the URL has nothing to do with what they are selling.
elliesteeth.com - Exact copy of amysteeth.com but uses the name “Megan Henderson.” It’s funny that they apparently didn’t match the fake blog name with the url here. Megan or Ellie? Oops!
heatherswhiteteeth.com - Exact copy of karenswhiteteeth.com and even forgot to change the name to reflect the url (so you see “Karen Anselmo” and no “Heather” anywhere!)
howigotwhiteteeth.com - Standard blog layout, reused text, typical “Dynamic Duo” 2-part dubious product scam, typical fake comments, typical references to news sites, uses the name “Lisa Anselmo.”
how-to-whiten-teeth.com - Exact copy of howigotwhiteteeth.com but uses the name “Karen Anselmo.” (and it has a different layout than karenswhiteteeth.com)
jadesteeth.com - Exact copy of amysteeth.com but uses the name “Jade Henderson.” Maybe this is Megan Henderson’s twin sister since they look exactly the same!
karenswhiteteeth.com - Exact copy of howigotwhiteteeth.com but uses the name “Karen Anselmo.”
kaylaswhiteteeth.com - Very close copy of howigotwhiteteeth.com with some minor graphical changes and uses the name “Kayla Anderson.”
kellyswhiteteeth.com - Similar blog layout, same 2-part product scam, reused text, uses the name “Kelly Miller.”
laurasteeth.com - Similar blog layout, same 2-part product scam, reused text, uses the name “Laura Harper.”
lisaswhitesmile.com - Main page forwards to an exact copy of howigotwhiteteeth.com but uses the name “Lisa Thompson.” Go to the subdirectory lisaswhitesmile.com/2lp/ and you’ll find an exact copy of amysteeth.com also with the name “Lisa Thompson.” This url hosts two scams for the price of one!
maryswhiteteeth.com - Another phony blog, uses the same tired before/after teeth photos, same products. Advertised on Google 2/25/09.
my-white-teeth.com - Similar blog layout, same 2-part product scam, reused text, uses the name “Olivia.”
my-whitening-story.com - Exact copy of howigotwhiteteeth.com but uses the name “Karen Anselmo.”
myteeth.org - Very close copy of amysteeth.com with some minor graphical changes and uses the name “Sharon Peters.”
rachelteethwhitening.com - Exact copy of howigotwhiteteeth.com but uses the name “Rachel Tamplian.”
sarahscleanteeth.com - Has the familiar phony blog template, phony comments, has the familiar “Sarah” from Las Vegas fake profile, peddling dubious products.
sarahssexysmile.com - Typical phony blog, same products, same free trial. I saw a subdirectory being advertised on TheSportsKing.com 2/16/09, but the main page is slightly different.
sarahswhiteteeth.com - Phony blog, uses the exact same template as sarahsdebtblog.com, and links to another “only pay shipping” scam.

The following list contains the “fake review” sites, where they put a glowing review of their own product at the top and have bad reviews for the more well-known products at the bottom. Or sometimes they only have a couple of glowing reviews (with no bad ones) only of their own products. Another common tactic is to put their product as the highest rated, then second is “professional whitening” which they say is too expensive, then put poor ratings of legit products below that. Because the products being touted are dubious and associated with so many scammers, they should be considered scams as well.

bestwhiteners.com - Almost an exact copy of whiteningreview.com
teethwhiteningreviewed.com - Bogus “Celebrity Sexy Smile” being pushed, and uses the same lame “hidden coupon” trick.
top-teeth-whitening-reviews.com
whitener-reviews.com - Reads like one big ad to me, “hidden coupon” trick.
whiteningreview.com
whitenteethathome.com - Fake review site that only gives high ratings to dubious products from the list below.

The products being pushed by the above sites should be avoided, and include:
BellaBrite
Celebrity Sexy Teeth
Celebrity Smile
EasyWhite
Ivory Smiles
Ivory White
Luminous Brites
NutraBrite
Movie Star Look
Movie Star Teeth Whitening
Smart White
South Beach Smile
Teeth Whitening Now
Vibrant White
Whitening Now

OTHER PRODUCST NATURAL SOURCE STORE SCAMS WITH BELOW.

SOUTH BEACH ACAI, COSMETYN INTENSE STRETCH MARK THERAPY, COSMETYN INTENSE ANTI-CELLULITE THERAPY, SOUTH BEACH SMILE

SORRY FOR THE LONG POST BUT I AM HERE TO MAKE IT KNOWN THAT THIS COMPANY USES EVERY TYPE OF SITE AND AD THEY CAN TO REEL IN THE MONEY FROM PEOPLE WHO FALL FOR THEIR SCAM.
Mary Peck May 14, 2009
Misrepresentation
I want them to STOP shipping anything to me. I asked for samples, as I understood it, and ended up enrolled in something that costs me between $90 and $95 a month.
saltywi April 30, 2009
incorrect charges
too was charged and thought this company was a total scam. I finally found a phone number for Jodi 954-237-2691 ext 307 and she was WONDERFUL. All of my money was refunded and posted to my bank account within 24 hours. Apparently in an effort to save money in todays tight economy they shipped their customer service to India and have had nothing but problems. They are working very hard to correct everything.

I spoke with Jodi and the general manager at great length yesterday and I will give this company a second chance.

I would suggest anyone who still hasn't received their refunds or are still being charged after they requested a cancellation to contact Jodi.
Erin Kennard April 27, 2009
Being charged for product after the trial period
I ordered a free 14 day trial of their product, "South Beach Smile", teeth whitener, as I saw a testimonial on yahoo.com about how great the "free" trial product was. I hadn't received the product until the 3 days after the 14 day trial to cancel the "subscription" with the Natural Source Store. At this point, I called their customer service number (954-237-2690) and told the csr (Kevin) what I needed and that I did not at any time sign on for a full subscription. I received an update from my bank card that a charge of $78.93 was charged to my account, I called my bank to inform them that this should not have been charged. My bank instructed me to call the company and ask them to cancel the order and request a refund. I called Natural Source spoke with Kevin let him know what was going on and to cancel my subscription with them and to not send anything else to me from their company. I also asked for a confirmation deactivation with a rma (as required by their return policy), so that I could send the trial product back. I didn't get one therefore I haven't returned the product. I called (954-237-2690) again on 4/27/09 trying yet again to get an answer and for a supervisor to tell me that because of the mix up I will be able to get a refund I spoke with an Eric Matthews, he told me my "complimentary" product for deactivation of the first order has a shipped date of 4/11/09(wth). I just want my money back in my account, he tells me that my call was noted in their system on 4/10/09. I told him when I called (4/7/09) and when I received my product(4/7/09) and also my confirmation number to deactivate my order he says that's their confimation to show I called on 4/10/09 and they didn't give refunds back. I informed Eric Matthews that I will be reporting this company to the BBB and callin my bank to let them know this was an unauthorized charge and whatever I need to do at this point to get my refund back I will be doing just that. Frustrated to no end, Eric informs me that the $78.93 charge was for the trial product I received. My bank now informs me that I must wait 30 days to see if the company will refund my money back to my account as they cannot do anything until all avenues they suggest are attempted. I am still working with my bank to get the charges reversed, but the thing is that I still have the free trial product (as I cannot send it back without an rma from Natural Source Store, which they won't provide).
I am highly frustrated and would appreciate any helpful feedback as to how to get this issue resolved.
ReBecca April 24, 2009
customer service
I tried the "Free Trial" cellulite cream. Needless to say it took over three weeks to get the product and with in this time they charged me for a 15 day trial time ( I never got the product). Finally when I called them to get the product the person I spoke to barely spoke any English ( they must pay an "another country" to answer the phones). I did finally get the product, almost a month later. They of course told me it was an"error" and should have never been charged and that it should take at the most 10 days to be credit this amount of $89.99. It has now been over a month and I have yet to get the credit. This is not a trust worthy company and I am very disappointed with the product. I was able to go to a local chain store get a cellulite creme ( more ounces) for less than $11.00 and I have seen a difference with this product. I will be reporting this companyto the Better Business. What ever you do, DO NOT ORDER FROM THIS COMPANY!
Joseph Kingsley April 23, 2009
Customer Service
I returned the "free trial" of my teeth whitening gel after discovering that if you use the trial, they charge you $79.99. So it really isn't a free trial at all. After the company verified that I did not use the product, they gave me the option of returning it for a refund. I shipped in back to them and two weeks later I was still waiting to be reimbursed. I called and complained several times, and they kept asking for a tracking number. I checked the tracking number, and it was indeed delivered to their office, so I called back and they told me it usually takes 10 days to process. After informing them it had been two weeks, they said to give it another couple days and the money will be in my account. A full week went by and still nothing happened. I called back and again they told they cannot do anything without a tracking number. I snapped and told them I had already been through this, and that I should not have to give them a tracking number to get my refund. VERY DISGUSTING COMPANY. HORRIBLE CUSTOMER SERVICE. Every representative sounds foreign and they are impossible to understand as well. THE ENTIRE ORGANIZATION IS ABOSULTELY DISGUSTING.
Gayle O. April 22, 2009
unauthorized charges & will not answer phone
I am being charged for teeth whitening supplies not received and not ordered. I had ordered a trial. Now, I am being charged monthly fee of $79.99 and have not received any product other than the initial trial supply. I cannot get them on the phone to cancel. Rings and rings forever, and no one answers!

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