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Debhra Sandoval
March 6, 2009
Customer Service/products
I had tried the Cosmetyn creme and did not like it. I recieved a bottle 4 weeks later with a bill of 89.95. I called them to tell them I do not want this bottle or any other product. They hung up on me, I tried to call back and had to go to order new product to get a live person. She cancelled any further orders. HOWEVER I recieved another creme the next day! I called my credit card to let them know I am returning both products and will dispute charges. I have tried to call them and have left messages and no one will answer or call me back. I feel this company is cheating people and stealing. A legit company would take care of business. They need to be investigated. They just sent me a bottle of god knows what!
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imangry
March 5, 2009
South Beach Smile
I'm joining many other people complaining about this company.I was to receive a free trial of "South Beach Smile" teeth whitening product. I was billed for $6.95 shipping for this"free" product, but before I could even try the product, I was shipped another of the same item and billed $79.99. I have been calling their phone number listed to get a RMA number for a week now. Was on hold forever, the one time I actually got a real person, supposedly, their "server" was down.I was then told to call back in 24 hours, which I did, but still no answer. I left message as they offered to call me back asap...still no return call! At this time, I've left 3 messages asking them to call me so I can get the RMA number that they "require"before I can get a refund.I have not received any satisfaction from this company.I currently have a complaint in process with my bank because of these unauthorized charges to my credit card.
Do not order any "free trial offers" from this company. It appears to be the same company that called the teeth whitening product "Ivory Smile" as well as "South Beach Smile".
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