Product does not even help to loss weight and they don't respond to calls or email sent. I ordered 3 months of the product for $99.95 about Feb. 9 2010 and received order 2/18. I tried the product for about 3 weeks and I did not lose any weight. They claim large weight loss without even changing your eating habits. I think I might have even gained a little until recently, when I altered finally altered my munching in the evening hours, that is, cutting down drastically. Now I have lost a little but do to that, not this so-called scientifically advanced product scam. It is definitely a scam as they will not respond to my 800 number calls. It is supposed to be customer service but it takes a message no matter what time I called. I emailed them too, trying to find out where to send the product back, Florida (so-called Customer Service or Canada???) This is the 3rd day now since trying to find out. It looks like a total rip-off from the get-go, fly by night company. They need to be stopped and people need to be warned. With their website, 800 number, guarantee, etc., they seem like an honest company but they obviously are just scamming criminals. What should be done?