Friendly nice people.. but that is the best I can say. There was only one dentist for all the patients that had been scheduled.. both through the office and through corporate quarters. Of course this leads to an over booking and patience waiting for long periods of time. On my first visit there were about 4 people complaining in the waiting area how this happens every time! The young girl doing the impressions I believe did not really know for sure what she was doing; she kept coming in and asking the dentist if it looked right. Plus, they did not have the correct size for my mouth so used the closest match. Time came to pull the last 4 teeth I had.. only to find out that 2 of them were really not ready to pull.. so they had to practically be dug out!! They could have been used to hold the bottoms in place! When my teeth arrived they were not the ones that I had selected and a billing adjustment had to be made. I am glad that got messed up, because I had originally asked for the Comfy Lites which are more expensive. There is still quite a bit of adjusting that needs to be done in order to fit properly and I am looking now for a place to go. I read in another complaint how the chemical they used on the teeth seem to make the womans face swell... don't know if it is the chemicals or what but I have experienced a continual light burning sensation where the teeth themselves come in contact with my inner mouth. I am not satisfied at all with what I walked away with and the price . I have never had dentures before that I am constantly aware of!! I do not really blame the dentist.. she had an overload on her shoulders... and left the company due to the fact that it wasn't about the patient it was about the profit. Corporate is greedy. So to anyone out there who may be thinking about going to Aspen Dental.. think again and read more complaints that come from other states also... They are NOT the place to go. In one that I read it was stated that "Aspen Dental" was going down... I sure hope so, we do not need that type of practice taking advantage of the American people!!!