I spoke to someone about the products after seeing them on their website. After finding out how much it cost, I declined to order. Then they offered 2 bottles for $2.49 each and said I could cancel within 14 days to avoid further charges and orders. I tried many times to get through, and never could. On the 15th day they charged my bank account $88.00. Listed beside the transaction on my bank website was a different phone number. I called it and got a representative who said it was too late to stop the charge, but they would send me another bottle if I wished. I declined, and told her I would be calling my bank initiate a charge back on my Visa Debit card. She said it would be declined because I didn't call with the 14 day period according to their "terms and conditions". I told her I tried repeatedly to call the number on my packing slip, but couldn't get through within the 14 days, and that I would be calling Visa to initiate the charge back regardless of her opinion. The operator was Asian, and communication with her was very difficult. She acted like she couldn't understand me, but I think she could understand me perfectly. They act that way to make it more difficult.

I did initiate the charge back, and had to block my current Visa debit card to prevent further unauthorized charges. I will now have to have a new account number and wait 14 days for a new card. I've learned my lesson. I will never order any more products like this again. Does the product work? I have not lost weight after one and a half weeks, but it did help constipation. I did not notice an increase in energy. Way too much money for a stool softener.

I ordered the free trial, and before it was even shipped, they called me. Some guy who had broken English, so it was hard already, then he went into a sales spiel about "wouldn't it be great to get more?" I said no, I haven't even tried it yet. He didn't listen, just continued to try and push me to order more. I finally snapped at him and said I only want the trial! Then he tried to ask me for my credit card number over the phone. I had already supplied that online when I placed the order. I told him I had to go and hung up.

The next guy called two days later, broken English, and said he was confirming my shipment. The HE went through the sales talk. I cut him off and said no, I'll contact you after I try the sample. He wouldn't shut up, so I hung up.

The third one called, mind you, I haven't gotten the product yet, and I couldn't understand anything he was saying except Nature Cleanse, so I knew it was them again. I snapped from the beginning and told him I'm tired of them calling, take me out of their database and don't ever call me again, then I hung up. I saw the caller ID when he tried to call back about an hour later, I didn't answer and no message.

So, I got the product, and don't really have a desire to even try it. If they are so desperate to get you to buy more, then they're only doing it for the money. I don't trust them. Then they made the mistake of calling me a fifth time! I said the "f" word so many times, told him I'm going to sue them, take me out of their database or it's going to get worse you worthless #@*&!

That's when I decided to look them up, and at least get the word out there that they are ruthless in trying to get more money out of you. I realized when I read the other comments about Nature Cleanse that it was a blessing that I changed my card number last week since there was another scam I became a victim of, stolen identity. The upside, Nature Cleanse / Pure Nutrients can charge me another dime!

I never even recieved my "free trial" and i just got billed 88 dollars! Just like all of the other complaints...20 minutes on the phone just to be given a FAKE email address for their claims dept.WHAT AM I SUPPOSED TO DO!!!

RIPOFF!!! RIPOFF!!! RIPOFF!!! I can't say enough how misleading this company is. "14 Day Trial Period" Yeah, right. They charged my bank account within 10 days of my receiving the product and, of course, that's not an adequate time to determine anything. Then when I called Customer Service, I just kept getting the same runaround, over and over and over. They do teach their people well to keep repeating the same ridiculous spiel over and over. Their "supervisor" is speaking with another colleague and they are soooo busy right now. One, there probably is no supervisor and two, if they are busy, it's because they are ripping people off! With ingredients such as Cascara sagrada bark, aloe leaf, flax seed, marshmallow root, peppermint leaf, slippery elm bark, and rhubarb root...I'll be going to GNC and getting my own ingredients instead of paying for someone to rip me off!!! Save your time and money...stay far away from this scam!

I'm sure this will be the standard complaint.
The Nature Cleanse AND Acai Advanced web sites are 'connected'.
When you order one, you get the other. When I called to Cancel the Acai Ad. I did receive TWO Cancellation numbers. Was the one for the Nature Cleanse? Not according to the Nature Cleanse rep who stated they have a NO REFUND Policy and didn't I read the conditions?
Hello, Yes on the Acai form which gave a number to call.
The order form from the Nature Cleanse did not have "Terms and Conditions" OR a phone number.
I do not know what can be done and if I will get the money back.
That will be the next complaint department I start with.
BE AWARE. I have learned the 'hard way' about ordering on line.