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Angela B
September 16, 2009
Unauthorized Credit Card Charges
I saw an ad for a free trial of Acai Berry Cleanse. I followed the link from Weatherbug and filled out some information. I then cancelled it because I wanted to check on it some more before I committed to it. They had my phone number from what I filled out, so they just continually kept calling me. When I finally answered the girl (unfortunately did not write down her name) told me that it was just a free trial and all I had to do was pay for shipping and handling of $3.95, I asked her again so all I have to do is pay for shipping and handling? She said yes. I asked her do I have to call and cancel anything and she said no. If I liked the product I would have to call back and order. I said ok. She then asked if I would like to try the colon cleanse and I would just pay for shipping and handling. Again I asked her if I had to pay anything else and she said no, just the shipping and handling, that was it as this was a free trial. I just saw I had (2) charges for $87.13 on my cc and just received another order for which I was also charged $87.13 each plus $3.95 each shipping and handling. All of the charges have been by different companies. I called Customer Service and he said all of the information was explained on the contract I agreed to on the online ordering. I told him I did not order online and was never given such information. There was no instructions in the box explaining I needed to call someone. They were very misleading and false in their explanations. I am putting in a complain with my credit card company in regards to these charges. They did give me a return authorization for each of the bottles and said they would credit those last 2 bottles. Now I am wondering if I will really see that. Rip off...do not get involved with them. If they were a good company, they would not be using different company accounts when charging your credit card.
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