They keep charging and Charging. Please take them back

I SIGNED UP FOR THE FREE TRIAL AND NOW THEY WON'T CANCEL MY ORDER. HOW DO I GET THEM TO STOP SENDING ME THE PRODUCT?

I ordered to free sample and now I can't figure out how to stop them from sending me more or charging my credit card. I don't have a website or phone number to get a hold of anyone to cancel. Help!!!

I ordered the 30 day free trial offer of the Acai berries for the $4.99 shipping and handling charge. I did receive the trial bottle the end of February and on March 2 the company charged our credit card for the amount of $79.96 and $29.95 for a so-called Self Help Program. On March 17 I called the company and spent a good deal of time trying to explain that I did not authorize these charges. It was difficult as the person I was dealing with spoke very poor English. She finally agreed to credit my charge account and even gave me three cancellation numbers. Surprisingly I did receive the $29.95 and figured the $79.96 would also be credited. Needless to say that did not happen. Today, 5-13-09, I called again and had to talk to another person with poor English and after a slightly heated exchange, she transferred me to her supervisor. This person was definitely American and I repeated the complete story again. She listened to me, I listened to her and she absolutely refused to refund the money. I said I would contact my credit card company and she said that would be the only way I would be able to proceed, to have them send a complaint to her company. After reading all the other complaints, I strongly feel this is a very disreputable company and hopefully they will be out of business soon.

I have ordered the Nature's Acai Berry free trial bottle and agreed to pay only the shipping charges. In 30 days I received another bottle that I did not order. I called back the company just to find out that their database is out of order. I looked for the company online and found out how many people complained form it. I also found the explanation of one of the company's representatives saying that when you order the product, if you don't cancel by phone 1-800-983-7968, they keep sending it to you every month for "your convenience" - to save you time to reorder it. What their representative did not tell though is that WHEN YOU CALL THE COMPANY TO CANCEL THEIR SERVICES, THEIR DATABASE IS OUT OF ORDER AND YOU CANNOT ACTUALLY CANCEL. They promise they will call in an hour and you can wait for days. So, WATCH OUT PLEASE, DO NOT TRUST THIS COMPANY!