I ordered a trial of the acai berry supplement and had to call them because it had not arrived as stated but was charged for it. Then a week later I was charged another 29.95 fee on my account. When I called the number I was given the run around and transferred. they told me that it was for a program that went with the supplement that gave access to a help/exercise website. This is a scam and I would not reccommend that you try it Just visit your local GNC Store where you can puchase it for a fracture of the cost.