I purchased the Natures Best Acai Berry Supplement for free and was told online that I would only have to pay the $4.99 shipping fee. I went to work the next day and showed a co-worker the product I was going to try and she stressed to me that it was a scam and that she had done it 2 months ago. She stated that she had called before the 14 day trial period to cancel and thought it was taken care of, but several weeks later she was charged for three different items totalling over $180. I called immediately to cancel the order and was told by a representative by the name of Maudi that I would not be charge anything and that my order would be canceled. Just to make sure, I followed up 3 days later and called again to make sure they canceled my order. I was told again by another representative that my order had been canceled. I still received the Acai Berry in the mail a week later and called back to find out why they still sent it. They explained that I was charged for the shipping only and I would get to keep the free sample. Approximately a week later I was charged over $180 for several different products. I called again for the fourth time and was told that they had never received a phone call from me stating I wanted to cancel. I was on the phone over 2 hours and they still did not cancel my order nor did the refund my money. I am still trying to fight this and would extremely encourage anyone NOT to order this product online.
Once they have your credit card number they can do anything with it and will continue to charge it. The price I'm having to pay for a bottle of pills has cost me time and money and I'm not sure how long this battle with this company will go on. I am in the process or working with my bank to stop the unauthorized charges. What ever you do, avoid purchasing anything online that is not a legitimate website and if anything sounds good to be true I guarantee you it is!