This was a gift for me and the product never worked correctly, On the screen it comes up with fatal error and the battery is bad when you plug in the adapter the screen displays a computer and you can't use it while driving. I sent this product back to get fixed and paid SH they sent it back and said nothing was wrong. I t still doesn't work. There customer service is only by e-mail and they don't always answer you. They should be ashamed of them selves for there product and service.

I purchased a Navigon GPS last year, and it worked great, until my car seat track caught the car charger for the unit and sliced it in half.

I tried looking online for a replacement with no luck. Anything not made by the company would charge the unit, but the unit would not work while it was charging, making the whole point of having the GPS moot. (Let's face it, no one needs a GPS to find their local sites, they need it for long trips, which means the unit must have power).
So I emailed the customer support eddress listed on the instructions pamphlet, only to get the response that
"Accessories, map material and content are not available in North America through NAVIGON."
What? I didn't want an accessory, I wanted a replacement part. And the company that manufactured it couldn't sell me one!
Talk about incompetent.

Then the went on to tell me that the company was "reallocating resources" from its GPS line. Sounds like a faltering company to me. They went on to say that they were focusing on software instead.

I'm sorry, but I didn't ask about that. I'm interesting in getting the replacement part from them that nobody sells.
Talking about stiffing a customer.

I recommend against buying anything Navigon related since they aren't interested in the consumer's experience in using their product in being a pleasant one.

I recieved the 2100 for Xmas in 2006, with a free traffic for life feature. It was purchased in Nov, therefore the 30 day from reciept had expired. After a long and arduous ordeal, my traffic was installed. It worked for 3 months at a time. I sent the thing back 5 times for repair for this traffic thing that never really worked properly. This time it came back with no traffic anymore. You can't call them anymore. They have deactivated their phone. You have to go online and submit an email. You have got to be kidding me!

Stay away from these guys. The stuff is junk! There is no support. I am stuck with a machine that doesn't work.