Dear Fellow Credit Union Consumers:
NFCU recently assessed me a late-payment penalty-fee finance charge of $33.13 on my account because NFCU claims that I was late in my November payment. Unfortunately, I never received the November statement from NFCU, and was unaware that I owed NFCU $51.00. The finance charge of $33.13, on the payment amount of $51.00, comes out to a 65% late-fee assessment. In my opnion, this amount is outrageous, especially given the fact that I have been a longtime, loyal and devoted NFCU member, who has always made my payments on time.
I am deeply disappointed that NFCU would be very harsh, strict, and heavy-handed in its tactics with me, like this. As a result, I have decided to end my membership with NFCU.
Based on what I have said, which is based on the facts of my personal, negative experience with NFCU, you may make your own decisions about NFCU accordingly. I hope this info. helps.