My daughter ordered "The Wonder Years" Collection for a Christmas gift, 2007 we have gotten the same "B.S." as everyone else has from this company. It's time something is done about this . This makes shopping online a absolute nightmare for everyone!! Who are you going to order from online next year? Not me and certainly not my daughter, not next year, or any other year either! My advise to you NOT TO SHOP ON LINE!! I WORK TOO HARD FOR MY MONEY!! JUST TO GIVE IT AWAY TO A BUNCH OF THIEF'S, DON"T YOU?

I guess nobody else got the excuse, I mean LIE, about the HAWAII OFFICE BEING SLOW?


----- Original Message -----
From: "Elizabeth Tribelli"
To: <[email protected]>
Cc: <[email protected]>
Sent: Thursday, May 01, 2008 5:43 PM
Subject: Re: Your Email has been recieved!

TODD--CHECK YOUR PANTS, THEY ARE BURNING.

IT HAS BEEN OVER FOUR MONTHS OF YOU TELLING ME YOU ARE BEHIND AND YOU WILL BE SHIPPING MY CHINA BEACH AND CAROL BURNET DVDs AS SOON AS YOU CAN. I HAVE SENT DOZENS OF EMAILS ASKING FOR MY MONEY BACK AND YOU REFUSE TO DO SO. WHEN I TRY TO CALL BOTH NUMBERS ARE NOT ANSWERED. I WILL PROCEED TO THE INTERNET FRAUD DIVISION OF THE FBI AND ANY OTHER PROSECUTORIAL ENTITIES I CAN FIND IF YOU DO NOT IMMEDIATELY REFUND MY MONEY. I STILL HAVE ALL THE EMAILS FROM YOU PROMISING YOU WOULD TAKE CARE OF THE PROBLEM, ALTHOUGH IT IS OBVIOUS NOW THAT YOU WERE LYING ALL ALONG. AS SOON AS YOU GET THROUGH WITH THE FIRE EXTINGUISHER, RETURN MY MONEY !!!

----- Original Message -----
From: "Elizabeth Tribelli"
To: <[email protected]>
Sent: Sunday, April 13, 2008 8:50 AM
Subject: Re: Contact from NaxpMedia.Com: Sales: my order(Urgent)


> It has been 4 months since I placed the order. Please refund my card at
> this time. ASAP.
>
>
>>>
>> ----- Original Message -----
>> From: "Naxp Media | Customer Care" <[email protected]>
>> To: "Elizabeth Tribelli"
>> Sent: Monday, March 17, 2008 8:20 PM
>> Subject: Re: Contact from NaxpMedia.Com: Sales: my order(Urgent)
>>
>>
>>> Dear Elizabeth,
>>>
>>> We apologize for the inconvenience, we will look into your situation and
>>> expedite your shipment as soon as possible.
>>>
>>> Sincerely,
>>>
>>> Mary Smith
>>> [email protected]
>>> 1-888-603-NAXP
>>> www.naxpmedia.com
>>>
>>> Please note we do our best to respond to emails within the first 24 to 48
>>> hours, during holiday season this time may vary a little and we ask for
>>> your patience.
>>> When ordering please take note of the current shipping estimates
>>> available on the shipping information tab so you are aware of the
>>> shipping timeframe you should
>>> recieve your order. We can not expedite a shipment once it has shipped.
>>> At NaxpMedia your privacy is number one we do not sell, share or provide
>>> your personal
>>> information to anyone.
>>>
>>> --------------------------------------------------
>>> From: "Elizabeth Tribelli"
>>> Sent: Monday, March 17, 2008 8:09 PM
>>> To: <[email protected]>
>>> Subject: Contact from NaxpMedia.Com: Sales: my order(Urgent)
>>>
>>>> Any update on my order? I think I have been very patient, but would
>>>> like to know the status of the order. I paid for it all the way back
>>>> in December 2008.
>>>>
>>>>
>>>>
>>>> ----- Original Message -----
>>>> From: "Elizabeth Tribelli"
>>>> To: "Naxp Media | Customer Care" <[email protected]>
>>>> Sent: Monday, January 28, 2008 2:11 PM
>>>> Subject: Re: Contact from NaxpMedia.Com: Sales: my order(Urgent)
>>>>
>>>>
>>>>> Do you have any time estimate? For instance, if it will be another 2-4
>>>>> months then it isn't worth it, but sooner would be ok. Please respond.
>>>>>
>>>>> Thank you,
>>>>> Elizabeth Tribelli
>>>>>
>>>>> ----- Original Message -----
>>>>> From: "Naxp Media | Customer Care" <[email protected]>
>>>>> To: "elizabeth tribelli"
>>>>> Sent: Monday, January 28, 2008 8:50 AM
>>>>> Subject: Re: Contact from NaxpMedia.Com: Sales: my order(Urgent)
>>>>>
>>>>>
>>>>>> Dear Elizabeth,
>>>>>>
>>>>>> We are being as honest as possible with our
>>>>>> customers regarding our current status in
>>>>>> shipment. We are still in the process of
>>>>>> sorting out this situation. Our Hawaii office
>>>>>> shipper's are backed up on shipments because
>>>>>> we are low in supplies. You have two options,
>>>>>> you may wait for your shipment, and keep
>>>>>> checking the status with your ups tracking
>>>>>> number. Or our bank can gladly refund you.
>>>>>> Please let us know your response.
>>>>>>
>>>>>> Thank You
>>>>>>
>>>>>> Mary Smith
>>>>>> [email protected]
>>>>>> 1-888-603-NAXP
>>>>>> www.naxpmedia.com
>>>>>>
>>>>>> Please note we do our best to respond to emails within the first 24 to
>>>>>> 48 hours, during holiday season this time may vary a little and we
>>>>>> ask for your patience.
>>>>>> When ordering please take note of the current shipping estimates
>>>>>> available on the shipping information tab so you are aware of the
>>>>>> shipping timeframe you should
>>>>>> recieve your order. We can not expedite a shipment once it has
>>>>>> shipped. At NaxpMedia your privacy is number one we do not sell,
>>>>>> share or provide your personal
>>>>>> information to anyone.
>>>>>>
>>>>>> --------------------------------------------------
>>>>>> From: "elizabeth tribelli"
>>>>>> Sent: Friday, January 25, 2008 10:50 PM
>>>>>> To: "NaxpMedia" <[email protected]>
>>>>>> Subject: Contact from NaxpMedia.Com: Sales: my order(Urgent)
>>>>>>
>>>>>>>
>>>>>>> Sales: my order
>>>>>>>
>>>>>>> I placed my orders on 12-17-07. UPS showed the items have not been
>>>>>>> given to them yet for delivery. What is the problem here? It has been
>>>>>>> over a month since the orders were placed. Again, UPS states the
>>>>>>> items have not yet reached them to start the delivery process.
>>>>>>>
>>>>>>>
>>>>>>> tracking number
>>>>>>> 1Z55V9Y70392334002
>>>>>>>
>>>>>>> Company Name:
>>>>>>> Full Name: elizabeth tribelli
>>>>>>> E-Mail Address:
>>>>>>> Street Address:
>>>>>>> City:
>>>>>>> State/Province:
>>>>>>> Zip Code: 76877
>>>>>>> Country: United States
>>>>>>> Telephone Number:
>>>>>>>
>>>>>>>
>>>>>>> IP: 209.55.78.210

These guys are crooks. Myself and many others have ordered dvd sets and have not received the items or been refunded our money. They have a 800 phone line that nobody ever answers and they have one customer service clerk (Mary Smith) that will return one or two emails and then stops communicating. They change address almost on a monthly basis. DO NOT DEAL WITH THESE CROOKS - They will steal your money and then ignore you.

I ordered the full set of Malcolm in the Middle DVD's on Dec 12 2007... My credit card was charged on Dec 13 2007... I received a bogus UPS shipping tracking number on Dec 24 2007... I have sent numerous emails... they rarely respond and then tell me they are behind due to the holidays, to wait, I will receive my order, they will send me a new tracking number, etc etc I wrote them again at the end of Jan to CANCEL THE ORDER... they have not nor have they responded to me... very unethical site... I will keep up with whatever I must do to get them closed down. I want my money back... I will soon dispute the credit card bill... who else should I notify about this scam site!

I placed my order weeks ago and still have not received my order. The phone lines are always closed. They haven't responded to any of my email i have sent to them. Beware!