I was wondering if anyone else out there has had problems with NCL and the way they do their group bookings? We had a group booking of 25 cabins with the initial deposit paid way ahead of time and then when we call to do the next payment we were told they had pulled the cabins due to the overwhelming response to the cruise ship and sale date. Now a week before we call to make our next group payment we had checked NCL's website and noticed that the cabins that we had reserved two years in advance were now like $1000 more per person so we told everyone that was in our group to make sure they had their money on time because if they didn't and we had to cancel the cabin if we had to request it back it would most likely be at the higher rate. We had never done a group with NCL always with Carnival or Royal Caribbean but NCL had the Hawaii 7-day cruise that we wanted. We have emailed the CEO and haven't heard back.

The cruise was ok but on our last day to enjoy the ship we were rudely awaken at 6:30 am by US. Customs agents barging into our state room unanounced and making i and my gf dress and leave the comfort of our room and stand in the hall where we were then grilled by one agent for about 30 min while the other agents raided our stateroom. They had a list of supposed convictions against my gf and they asked us how we met and a few other questions then they asked me who has never had so much as a speeding ticket, if i had ever been convicted of anything! they never did tell us exactly what they were looking for! The whole thing left a bad taste in our (my) mouth! So i think that before i would ever cruise with ncl again i would need a refund!