NCO Financial

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1 stars
(29)
Category: Business & Finances

Contact Information
Wilmington, Delaware, United States

NCO Financial Reviews

Avonee June 4, 2011
Harrassment and unprofessionalism
First of all, let me just say how APALLED I am at the replies left by NCO Financial Companies. I don't know what kind of professionalism you people call yourself having, but you all need to be ashamed of yourselves! If I went on the attack about the complaints received about the company I work for using profanity and calling people names, I know if my superiors found out about it, my job would be yanked away from me like a designer sweater at a bargain sale. That's the first thing. The second thing is that this company has been harassing my husband about bogus debt created by missing tolls. My husband has had an I-pass unit ever since I have known him and we have been together for more than two years and he has always kept the unit current. We get this letter stating that he owes them this money and that if he didn't protest within a certain amount of time, that we owed them over two hundred dollars. I sent them a check and a month later, I get it returned to me saying that they can't find the account to apply it to and could I please send my credit card information along with my social security number. What? I am not blindly turning over my social security number for some debt that I am sure is bogus. I have since reported these people to the federal trade commission. I am glad that I found out that NCO is really a scam and that I have been smart enough to invesitage them before giving them any money.
JOHN M. THURWNAGER May 30, 2011
Fraud
I was made aware that I am a part of a lawsuit and involved in NCO Financial fraud. They sent paper work to the wrong address. Since I became aware of this, I am asking for new paperwork, to be sent to me at 14 Brookside Drive in Sewell, NJ 08080. I didn't commit the fraud the company NCO Financial did! Since i worked for that company in glassboro, nj 08028, I was made aware i am involed in a lawsuit where they are being sued and owe there employees money. I want the monies i am entitled to and have tried numerous times to contact NCO Financial, no call backs after i left tons of messages and even spoke to managers and HR dept. I would like to receive my money i believe they owe my personally somewhere around $2600. They messed up since day 1 that i worked there. My address, my contact info. ect. I am about to file my own private lawsuit against NCO financial for a lot more than the twenty six hundred dollars they owe me. They have not sent me my last months paycheck, when i worked there. I was fired because I brought it to everyones attention what they were doing and the next couple days was fired. I am going to persue this till i am satisfied. AND I WILL WIN. I HAVE ALL MY PAPER WORK, CONTRACTS, AND PAYSTUBS. EVEN A MANAGERS NOTE PROMISING ME MY MONEY OF $ 733 THEY OWE THIS AMOUNT TIMES 4, WHICH IS $2, 932 THAT SHOULD HAVE BEEN MY LAST PAYCHECK, BUT THEY CLOSED THE DOORS AND NEVER PAID ME AND A FEW OTHERS I WILL SUPENA TO COURT WHEN IT COMES TIME. TO AVOID THE EMBARESSMENT PLEASE SEND THE CHECK TO 14 BROOKSIDE DRIVE IN SEWELL, NJ 08080. AND THE PAPER WORK TO FILL OUT FOR THE LAWSUIT I AM ALREADY INVOLVED IN FOR WORKING MY BUTT OF FOR THAT COMPANY!!! THIS IS NOT FAIR!!! I AM ENTITLED TO THE MONEY I EARNED. IT'S NOT MY FAULT THEY SCAMMED EVERYONE AND WENT OUT OF BUSINESS. THE LAWSUIT IS FOR THOSE WHO WORKED FOR NCO FINANCIAL AFTER 2007, I WORKED FOR THEM IN 2007AND 2008 THEN THEY WERE SHUT DOWN. PLEASE DO US ALL A FAVOR AND SEND THIS MONEY AND PAPER WORK TO AVOID A PUBLIC EMBARRASEMENT AND LAWSUIT. I FEEL THEY HAVE ENOUGH LAWSUITS AS IS. I DONT WANT TO ADD ANOTHER, BUT WILL IF THIS IS NOT RESOLVED.
PD680 May 10, 2011
NCO Financial Fraud
I received a letter from NCO stating I owed nearly $100 for a medical bill for my child that had been turned over to them to collect. My child had not been to the doctor for 8 months, the bills from which were minimal since I am retired military and I have pretty good insurance. The buills I did get were paid in full 3 months prior to NCO sending this letter. So, my wife calls and speaks with a Mr. Parkes at NCO. Mr. Parkes was anything but helpful. He lied to my wife by telling her he did not have access to any information and he repeatedly told her that if she woulf pay her bills she would not get collection notices. Mr. Parkes was very rude and indignant the entire call. I called back and spoke with a Mrs. Cook who was very helpful and did have access to all of the information I asked about (Thus Mr. Parks I believe is a liar). Mrs. Cook examined the information she had and she assessed that there seems to be a discrepancy since the numbers did not add up or match. Account numbers were wrong, amounts were wrong etc...the only thing they seemed to have correct was the medical office my child was seen, our names, and my address. I informed Mrs. Cook that I have proof that my bill was paid and the check I sent had been cashed 3 months ago. I ended my conversation with Mrs. Cook by asking to speak to a supervisor because I wanted to lodge a complaint about Mr. Parkes. I was put on hold and had the opportunity to speak with a person named Shane (He said he was the only Shane there). I verbalized my complaint with Shane and expressed that Mr. Parkes treatment of my wife was not at all professional and wat not at all acceptable. Shane told me he would document my complaint and forward it to Mr. Parkes direct supervisor. The next day (today) I called the medical office where my child was treated and spoke to a lady in the billing department Mrs. S (I have her name however I do not wish to publish it here). Mrs. S quickly looked up my history and the medical offices records indicate that my bill was paid in full on the same date that my records show, and my account had not been sent to collections, there was nothing to send to collections since the account was paid in full. For the record I have kept this complaint, as much as I could, just to the facts. I have done my best not to inject my personal feelings. I will say that this seems a little "fishy". I believe NCO, in my case anyway, had no grounds, it turns out, what so ever to send me a letter of collection. I am feeling certain, had I just paid the amount they were asking for, I would have been out some cash. I also am quite certain, that if any man were to speak to my wife in the manner Mr. Parkes did, I would break his jaw. A real man or a gentleman would never speak to a layy as such. Mr. Parkes in my opinion is a true scum bag. The number I called was 1-888-871-6484 if anyone is interested in giving them a call.
Jude May 3, 2011
Rip Off
I called this company after receiving a notice that I owe them X amount of money as I noticed they had raised the amount quite a lot since I last received a letter from them. I was making small payments but stopped because I currently have NO income.( lost my job ) I told the woman who answered that I have absolutely NO income and that they can't keep raising the amount. Well she started yelling at me and said 'yes we can' and kept saying 'you listen to me' but I wouldn't listen to her and boy did she ever get pissed off! I told her to stop yelling at me ( twice ) and then I cussed her out and called her an ignorant b---h. I was so upset after I hung up the phone as I don't usually speak to people in that manner but she was just so rude I lowered myself to her level and felt so bad. As if I don't have enough stress and anxiety going on, with owing the money and being unemployed, suffering from depression for months and worrying about living in the street. I wanted to call her back and cuss her out some more, but I realised that probably would have made her happy to see that she upset me that much. She was ignorant and arrogant but I will still say a prayer for her this evening.
bekerson February 19, 2011
Inappropriate calling
These people keep calling me from these numbers asking for account information from me when I do not have debt and I have never had debt. I don't even have credit. I've never banked with capital one and they keep trying to get my information! I'm sick of this! The numbers they've been calling me from are 757-990-8982 and 919-913-0968. If there is any way to shut this down, look into it's validity, etc, that would be great. They're trying to scam me and god knows how many people they've already scammed! I looked online to see many many reports of fraudulent debt they claim to be collecting. I'm not giving my little bit of money to anyone I don't owe anything to and poor innocent people shouldn't have to be harassed like this.
Larry Jamieson September 27, 2010
harressment
NCO Financial calls my house via machine several times a day leaving up to 2 messages a day on my answering machine. I have called the provided number only to be put into an endless machine loop, and when i do speak to someone they are extremely nasty and no help to me at all. Please help me! I do not want to have to change the telephone number i have had for over 12 years due to this. I am 845-358-7976 and I am at my wits end.
LAURIELLE CUTHBERTSON May 21, 2010
HARRASING PHONE CALLS/ATTEMPTING TO COLLECT ON BILLS THAT HAVE BEEN PAID/PRIVACY HIPPA INFRACTION
GOOD AFTERNOON,

I AM COMPLAINING ABOUT THIS NCO FINANCIAL GROUP. FIRST OF ALL THEY CALLED ME AT MY PLACE OF WORK ABOUT BILLS THAT I WENT THROUGH A CREDIT COUNCELING PLACE ABOUT 10 YEARS AGO AND WAS CLEARED OF THE BILLS. THEY CALL ME TODAY STATING I DIDN'T PAY THEM AFTER 2000 AND 2001 BILLS THAT I CORRECTED WITH THIS CREDIT COUNCELING. THEY ALSO ATTEMPTED TO REACH ME THROUGH MY CO WORKERS PERSONAL PHONE NUMBER. THEY CALLED MY CO WORKER 3 TIMES AT THE NIGHT BEFORE, SO SHE CALLED THEM BACK NOT KNOWING WHAT THEY WANTED, THEY WERE CALLING FOR ME. I NEVER GAVE ANY INFORMATION TO THEM, ALSO HOW DID THEY GET H ER PERSONAL PHONE NUMBER? SO I CALLED BACK VERONICA AT 866-637-0270 WHO IS NCO FINANCIAL AND TOLD HER THAT I FELT THAT WAS A VIOLATION OF THE HIPA LAW AND NOT TO CALL MY WORK AGAIN AND ALSO I GAVE HER NUMBER TO THE BETTER BUSINESS BUREAU AND SHE SAID OK. CAN SOMETHING BE DONE ABOUT THEM? THEY REALLY UPSET ME TODAY, AND MAKING ME SICK.

SINCERELY

LAURIELLE CUTHBERTSON
NasL98 January 12, 2010
Bad service
I asked to have a way to pay my loans online and the customer service rep said that they did not have a way to pay online. I then asked for an address so that I could send a money order and the rep said that he did not or could not give that information out. I got angry and he told me that I needed to stop yelling at him or he was going to end the call. I refused to let him terminate the call and he told me that I needed to stop raising my voice and I said all I want to do is work with them and get this off my chest and out of my hair. He proceeded to tell me what I needed to do and I told him that he does not have the right to tell me what I needed to do. He said that he was going to get his supervisor on the phone to help me and I said do what you got to do. His supervisor got on the phone and I told him what I needed and he advised me not to make my payments via money order because they could get lost in the mail. I did set up payment arrangements but only to satisfy the supervisor. I did not get the address to where I could send in my payments. So I am very pissed that the customer service rep and the supervisor would not ablige me and give me that information.
NCOFINANCIALBS October 19, 2009
False informaqtion provided. Rude, insulting managers. They don't want to hear you when you have a complaint
SHAKINA AND MR MONROE FROM NCO FINANCIAL AT 18002956724- Were extremly rude they hung up on me they would not let me speak. They told me false information that what I settled with Shakina was not going to to show on my credit the unpaid half. I later called the company I was disputing the bill with and they said YES it would. They have yet to submit the claim so I do understsand that. Shakina said, " IT WILL NOT POST ON YOUR CREDIT." Then she later stated, " there could be a possibility." At the time of my call to settle my debt on OCTOBER 15, 2009. She was very polite into taking my credit card information. But when I called today to clearify the LIE she told me. I told her she was contradicting herself. She told me to hold on. I waited paitiently for 26 mins on a silent hold. I was tired of waiting I called back and I was recording the call because this seems illegal to me. I let her know I was waiting for 26 mins she said, " oh you could have I am working?" I could not believe this. She then said ok hold on and transfered me to someone's voicemail. I could not believe this so I called back a couple of times and got MR. MONROE. I was thinking he was going to be professional and he was not I was in the middle of my sentences and he said well since your going to do all the talking I am going to hang up and I let him know I was recording this abuse and he said ok and hung up. I am going to post this on more than this website. If the situation is not corrected or if when I call back I am getting mistreated I will continue for as long as I can to get to the bottom of these people in NCO SYSTEMS NCO FINACIAL SYSTEMS NCO DEBT COLLECTORS SAME-
TedP99 September 29, 2009
Harassment
I apparently have the phone number of someone that is in collections with NCO. Despite the fact that I have told them about 5 times now that no one named "Stefan" lives at my home, they continue to call back continually. I am ready to slap a restraining order on this company. I have spoken to several different representatives, explaining to all of them that this is MY phone # now and I do not know who Stefan is. They rudely hang up on me, even when I am polite about it. I am tired of being harrassed by them in error.

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