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January 31, 2007
Repeatedly calling my cellphone looking for a wrong person
I had bought a new cell phone and got a new number in Dec 2006. Starting from day1 I have been receiving calls from an unknown number where a automated voice speaks, asking me to call back at a 1-877-803-8009.
I came to know this is NCO financial and I promptly called them. They told me they are looking for a person (lets call him "X" ) about a bill he had not paid.
I told them that I am not the person they are looking for and that the number they have in their records must be old and incorrect , so kindly remove the number. Despite that complain, I keep getting calls everyday asking me to call that 877 number.
Later I kept getting calls from "Unknown" number, this time a human voice at the other end. I told them "again" that they are reaching a wrong person and they should remove the number from their list. The person was apologetic and assured me that the number would be removed and they would not call me.
The next day I got a call "again" looking for Mr "X" . When I told them what had happened, I was told that it takes 24-48 hours for the number to get deleted and he apologized. The moment I hung up my phone, I got a call "Again" from an "Unknown" number. I had it, this time I lambasted the person on the other end and he "again" assured me that this will not happen "again".
Well guess what, I got a call from them again, 2 days later. This time I had to be rude and bluntly tell them that they don't understand English and had to teach them a couple of cuss words. Its been a month and the calls haven't stopped. I get more calls from them, than my relatives and friends.
I am fed up, I don't know how and who to approach regarding this issue.
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October 28, 2006
They continue to call and harass me
NCO Financial Services has been calling me four or five times a month about a school loan that another person with the same name took out.
I confirmed that the social security number was not mine on three different occasions, but they continue to call and harass me. I have been unable to access the BBB anymore, because they are all on line now and the people at this “business” refuse to give out any information about the business or even to give their last names. I was told only that the Company is out of Barbados at Harbour Road in St. Michaels. What can be done about such people who gather more and more info about us, but will not even explain to us what they are calling in regard to or who they are?? This “company” needs to be strongly investigated. Is there a way to get this info to someone who can do something about this?
Pamela
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