NCO Financial Systems, Inc. reported false information to Consumers Energy, resulting in a past due bill of $977 for ANOTHER CONSUMER to be transferred to my account. I have reported them to the better business bureau and complained to Consumers Energy. To wit: I had to prove with a 7-page fax that I was NOT married to the other consumer and he did not live with me. He, indeed, is my brother and we have the same last name. NCO Financial Systems reportedly said they called me on the telephone and I told them that we were married. Thus, it gave them "legal" right to transfer his in arrears account from Hartford, Michigan to my account in Portage, Michigan.
Someone called me and asked for him by name. They did not identify themselves nor did their phone number come up in my caller ID. I told whomever called that he did not reside with me. In fact, we are estranged and have been so for two years or more.

It is appalling that Consumers Energy took their word for it. It is incredible that NCO Financial systems can get away with this.