NCO Collection Company working on behalf of Capital One made an unathourized deduction from my checking account of $150.00 in an effort to collect an outstanding debut of my son. I am not a signer on the account, in fact when I called to get information on what happened NCO nor Capital One would not speak with me or give me any information because I was not on the account and they were not authorized to give me any information. Capital One needed my son's approval.

I am lodging this complaint because they arbitrally deducted money from a checking account of a person that clearly has nothing to do with the person they are trying to collect from as evidenced by the fact they would not give me the checking account holder any information, but could take my money. What is wrong with this picture?

I had been making payments with you not NCO andI don't think the amouont on the bill I have recieved is right. It's showing me $358.16. It's the second letter I have received from NCO. Do they have any rights oir business to do this while I am makiog payments with you for American Express.? Can you get back to me. My phone number is 613-575-2893 or e-mail address is [email protected]. My consumer affairs permit number with you is 0991420 with Nationwide Credit, Inc... I thank-you soooo much. I have sent you the first letter, but the amount is different on this on.

I have recently had to fall back on debt reduction to save my credit. The problem is that NCO keeps calling my house anywhere from 800 am to 900 pm sometimes 6 0r so times a day and from different numbers. They have been asked several times to not be calling.
They continue to call. The problem is that I have a father living with me that is 82 years old and it is annoying to him. I am not avoiding my debts I am trying to work thru the debt reduction company and all my debtors have been notified of this by the company. I NEED NCO TO STOP THE CONTINOUS HARRASSMENT

I have never been verbally attacked so bad in my entire life. It's almost like the person calling is the one who directly borrowed you the money. They have called me literally every day over and over again wanting all my personal information such as my banking account information, I of course have refused that request. Then they threaten me with "your not cooperating with us I'm just going to garnish your wages". I have offered to set up monthly payment through the mail with a money order type of payment and was told that is not acceptable. NCO won't even work with me on setting up a monthly payment at all that can be sent, they want payments right now over the phone, and when you don't they instantly turn nasty. Aside from being told that I'm not cooperating they have called me a liar, told me to call my parents and see if they can pay my bill and when I asked them why they said because I told you so. I even asked them why they are treating me like a piece of trash and why do you think it's okay to treat me like this and he responded with because I'm on the collecting side of the line and your on the broke and in debt side, so that's why we can treat you like this. Then he finished it up with I get so sick of YOU PEOPLE going to school and not paying your bills. I am absolutely floored at the fact that this company has thousands of complaints about the treatment they dish out and NOTHING happens to them!!! I think if you have bills that are past due that a company has every right to contact you BUT that does not give them the right to treat people inappropriately. I have spent hours on the phone with this company and have endured such awful treatment they have caused me to literally be sick, loose sleep, and actually shake while I am on the phone with them, they are extremely intimidating. I have since contacted an attorney to resolve this issue.

I called and in the middle of a sentence got cut off and put on hold, I never got to speak to a supervisor.

The woman I finally talked to was rude and gave me the round robin and never answered a question sufficiently to my understanding.

Overall the service was terrible.and the people were rude. I was dissatisfied. When I received the bill, it said I owed one amount and the woman said it was fees they put on the bill how can you put fees on a closed account.

they wouldn’t send me any paperwork I requested and told me I would get a receipt at the end of paying the bill.