Four times now I have requested Nedbank through their web services to provide me with information regarding their Savvy account. Once through the JUST MONEY link, and the other through their website. No response. Obviously they have enough business not to attend to my request. Why meet new business targets when you can raise bank charges?

i opened an account with Nedbank recently paid R1000.00 in the account withdrew some of it again for an emmergency then redeposited again R300.00 but when i wanted to draw again i could only get R100.00. Why ask people to open accounts with them to save when in the mean time their ******** your mony from you. I would like them to close this account immediately as i never want to deal with them ever again.

complete waste of time, the people who work there, they do not assist, you will be pushed from pillar to post with no help, only to find out that you are under insured.

I was double debited on my Nedbank loan at the end of December. I phoned Nedbank Saturday 2nd January 2010 to ask them to refund me one debit order as I have other debit orders coming off my account on the 4th and they were going to bounce. They told me that the money was refunded into my account, I told them that it was much appreciated. I went onto internet banking on 6th January to check if money has been deposited into my account, it was not done. I phoned Nedbank once again to find out how long it takes for the refund to reflect in my bank account (Standard Bank) they said it should be reflecting, I was then told that the refund was put into my FNB bank account which has been closed for over a year now. I then asked the individual on the other end of the phone to explain to me how it is possible that they can debit my Standard Bank account every month for their money which they get immediately, but when it comes to refund the money we are given so many excuses and answers that do not help us in any way. I have asked for someone in senior management to phone me and explain to me how this is possible. I will wait and see how long that takes.

I went through the ordeal of doing an insurance claim for a burst geyser today. My initial impression was that the service from the Nedbank call centre on 0860 555 111 begin_of_the_skype_highlighting 0860 555 111 end_of_the_skype_highlighting was quite good with messages being sent to me informing me that the plumbers had been notified and that they were on their way. Plumbers on call arrived and confirmed that the geyser had indeed seen it's last day. Before installation they wanted me to do an excess payment of R1000 which I did without any hesitation. They installed the geyser and told me that the electrician had been called upon them discovering that some of the wires were too short to connect. I noted it on their report and already started getting concerned. I then spoke to a number of people over the next couple of hours to try and escalate the issue. One lady Chantelle even said that they were a 24 hour service. At around 17h30 I phoned again to escalate as it had now been 3 hours since I had had spoken to the last incompetent person. A guy who had been programmed to say ' Sorry sir our services department will only be open again tomorrow ' kept on repeating himself after I blew my lid. No hot water and three kids to bath - Moving to FNB.

I took a lone out last year October the loan was R25, 000.00 i have been paying every month R1582.00 i phoned them today 27-10-2009 and asked them if they can reduce my payments and make my period longer, they could not help me all they said was NO, no arrangement nothing i told them what if i cant pay that amount i can only pay R600.00 they said they cant help me.

I will NEVER go to nedbank again, i will tell everybody i meet and each of my friends what bad service i got from Nedbank.