I must congratulate you on the extension to your Sandton offices, however I would like to point out that the new building has been built on what used to be beautiful gardens containing hundreds of trees.

After changing my debit order from the 31st to the 25th of every month, the past three months have been hell. Eiher the debit order is not processed or the deit is processed twice. This results in my credit record being negatively affected. Becasue of this my home loan application was declined. I am absolutely disgusted in Nedbanks "services" and would NEVER recommend them to any1. After settling my personal loan wih them I will beassured to NEVER deal with Nedbank again, in any form.

I have banked with Nedbank for some time. I have an account that charges R85 per month for bank fees, fair enough. Since 1st Oct 2009 I have not had any income come through the account. I call the bank to freeze my Account since I would like to use the account when I finally secure a job. So, End Feb I cannot freeze my account, the charges are building up I can't pay it off since I have NO income. I am pretty much stuck! The account will build up until such time that I use it again - which in this day and age could mean a further 6 months. Now I ask Nedbank, why can I not just freeze the account until I can use it but not. They are totally useless, uncaring SOB's. I find it unbelievable that they don't offer any kind of service??? So whats on the cards for me, being blacklisted thats what. CHEERS NEDBANK!!

I believe Nedbank has stolen money from me. My account has been frozen, due to lack of use, their words. I deposited funds and then 2 weeks later when I tried to transfer funds I found my account frozen. I was never made aware that I had to use my account more regularly. Seems I have no access to my funds, my account does not gather any interest, yet Nedbank see fit to charge me all sorts of fees for an account I am unable to use. seems liek robbery to me.

I applied for a personal loan online (because I was told it should be easier and quicker).
The next day I phoned to follow up and quickly did a telephonic application for which my consultant said it had been pre-approved and gave me the amount of R28000. She said they will have to send a courier with the documents for me to sign, i must sign it and then send it back with the courier and then it should take ±3 days and they will contact me.
The courier came the Monday, by the Wednesday I hadnt heard anything so I phoned the consultant I was dealing with and she said she hadnt even received the documents yet!! I then called again the Friday and she said that it will still take a few more days for them to process. I asked if I will get a call to say when they are paying the money into my account or what will happen. She said I might get a call or I might not as they may just pay it in without notifying me. I then phoned again Monday to find out whats happening and was then told that they have changed my loan to a smaller amount as I do not quality for my first original amount (which was initially approved telephonically).
I have had nothing but "LACK" of service from Nedbank! It took me having to make all the phone calls, without anyone bothering to phone me to advise me what was going on. Whenever I phone this consultant is always busy or on lunch or something and I can never speak to her. What I cant understand is why everything was approved, documents were sent for me to sign and then I get told that I only qualify for a smaller amount!! I think this is Fraud and this is a way of hooking the clients. I have been a Nedbank account holder for the past 10 years and this is the service that we get. I would very much rather cancel my account and not refer anyone to Nedbank ever again, because if this is how a Nebank account holder gets treated, I do not even want to imagine what somebody (who doesnt have a Nedbank Account) will have to go through.

M Van Rooyen