Nedbank

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1 stars
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Category: Business & Finances

Contact Information
South Africa

Nedbank Reviews

JuanHenning October 24, 2009
legal
I accept that I did not handle the account in the best manner – due to unemployment, I am currently employed and made an effort to get the account up to date. I did speak to Ettienne from legal prior to the judgment being taken, where I was trying to make arrangements regarding the account. Even before judgment was taken against me last month I told Ettienne that I would be making a R10, 000 deposit on the account(which I did) and will continuo doing every month until the account is up to date, he then told me that it would not help me as he is going to take judgment against me and would carry on with the process until the account is up to date and unless I don’t settle the total arrears it would not help me at all, besides Nedbank taking a arrears debit order from my account, BUT NOW THAT JUDGMENT IS TAKEN AGAINST ME HIS EXCUSE IS THAT HE CAN NOT HELP ME BECAUSE OF THE JUDGMENT, so which ever way I tried to correct the problem Ettienne just did not want to help . Before judgment was taken Connie Mulder (the reposessor) showed up at Featherbrooke Estate (my place of residents) security telling them that he is the sheriff and wants to collect the vehicle, he then gained access to the estate and went to my house, not ringing the bell and went around the house to the back door surprising my wife and son by showing up at the back door, I was still at work at that time as I am working in Bethal, Mpumalanga. Besides my 2 dogs almost biting him security removed him from my premises as he did not possess of the necessary documents to attach the vehicle, since then I had numerous unpleasant calls from Connie Mulder threatening me that we could do it the easy way or hard way (I have saved all the calls).

I was phoned on the 21/10/2009 by Connie Mulder the person that wants to collect the vehicle from me, I then called my employer to explain the problem to him – he requested that I bring him an email stating that if he pays the R23, 981 on my behalf that the bank would uplift the attachment order – I phoned Ettienne on the 22/10/2009 and asked him to send me a settlement, to what he agreed – he then send me the settlement of another client . I phoned him again on the 23/10/2009 to tell him that he send me the wrong info, he acknowledge that a mistake was made and that he asked a colleague to send it but failed and that he would send it to me right away, this did not happen, I still have not received the letter promised stating that the bank would not take the vehicle if the full arrears was paid.
Without the letter my employer does not want to help me as he feels that if he pays the money and the vehicle is attached then he has gained nothing and still has to purchase another vehicle for me .

It seems that no matter how hard I try to get cooperation from Ettienne im not succeeding.
Asanda May 22, 2009
Bad service
On the 21/05/2009 i went to Ned bank @ Mdantsane to find out if i can block a debit order on my account because i bank there went to a lady called Linda @ the enqiuries asked her if its possible to have my wish done she firstly looked @ me as i was stupid & im asking the most imposible thing that has never been asked she answred me saying no & consantrating to her colleuge which she was talking to before she served me living me with a no & no support to her answer i was standing there like a stupid & wishing i din't go there from the first place i shared this @ work we went the to find another answer to our question she shouted us like stupid kids & sent us to the managr we did'nt complain to the manager becoz we knew that we won't find a resolution nedbank has a bad service that is always caused by this same lady no one wants to even go & ask for help @ the enquiries @ Nedbank plz people do something about this as i'm angry now due to someone who needs customer care service.My email add:[email protected] tel: 043 7625646
Ian March 12, 2009
Bank charges
Have just received an advice from Nedbank informing me of a reduction in interest rates of 1% on a home loan. This was expected as the SA Resrve bank reduced their prime lending rate recently. However, when comparing the monthly administration charge of R39.90, mentioned therein, with the previous advice of 15.12.08, which was only R17.10, I am astounded to note that this is an increase of 233%. And that is after receiving a brochure from the bank recently stating "Great valusebanking, simplified" and "Pricing it right for you". I just wonder how the bank can introduce this rip-off in the present economic climate.

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