Nelnet

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1 stars
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Category: Business & Finances

Contact Information
United States

Phone number: 1.888.486.4722

Nelnet Reviews

OutrageousWorld July 23, 2010
Fraud and Abuse
I have an AA degree from a Jr college - Nelnet turned me over to a collection agencyeven though my physician sent in the disability forms 4 times they kept sending it back. Nelnet sent me to a collection company called GCC which now takes 219$ a month from my SSI disability check I have PTSD. This company has NEVER sent me any receipt of the money started in March 2009, and when I call they act like I've never made a payment. The stress is slowly killing me it has ruined any credit I have, and living on poverty wages .
I've tried letters to 3 senators, a disability attorney, and a letter to the white house still nothing. The disability attorney stated they don't handle this situation and referred me to Legal Aid?
I'm now losing my hair, and have an ulcer.
1madjack May 17, 2010
interest charges
So I just found out why my interest never goes down, even with extra money paid to principal. Nelnet is charging me the interest per month based on how many days in the cycle no matter what my principal is. This is not interest, this is a monthly fee. This cannot be fair. We have got to stop this company from ripping us all off. Anybody know how to get the ball rolling?
riok May 10, 2010
Claim they bought my loan
The dept of education bought my loans. Then I had them consolidated with Direct Loans. I am now in the process of entering the Public Service Forgiveness Program. Well I recently received two letters from Nelnet. They claimed they had bought my loans. The loan amounts are for extremely small sums. $25 and $50, they also sent about 10 different papers with the same account number but different amounts owed. I contacted direct loans and they said they couldn't tell me anything about it. Well then the second letter I got states that I am in forbearance and they are charging me interest on the loans. Well I was not in any type of forbearance when I received the letters. I am extremely confused. This is apparently a real company but I feel like this is some weird type of scam. I am not going to pay for this and I don't know who to contact to complain about it.
1madjack April 30, 2010
charging of interest
I am hoping that we can get something together and make this company own up. My wives student loan is with nelnet. She consolidated her student loans in 2000 with nelnet. Last year I started paying the bills and took over seeing that her student loan was paid on time. I have been doing so for the last 6 months. In that time I have been extremely unhappy with this company. I found out that this repayment is structured like a mortgage on a house. In the last 9 years, we have paid $8, 000 dollars in interest and only $6700.00 towards the principal. So I decided to up the payments to try and knock down the principal. I pay $300.00 dollars a month. Roughly $200.00 dollars goes towards principal and the rest to interest. The problem I am having is last month my interest paid was $86.00. this month it was $95.00. If my balance went down $200.00 dollars then my interest should have gone down also. Keep in mind that I have signed up for Kwik Pay. It comes out the same day every month. If I look back over the last few months it seems to be a pattern. There is still only 30 days from payment to payment. So either they are waiting a couple of days to draw my payment in order to accrue a little extra interest or its something else. I feel in my heart based on the evidence that something is amuck at Nelnet. I would love to join in on any class action suit to force them to come clean. Its bad enough for someone to get out of college and have a student loan, basically being in debt 32, 000 dollars (in my wives case). But to have a company that is supposed to help students, take advantage of these students is truly immoral and criminal.
1madjack April 30, 2010
suspicious policies
interest being charged
Chatrient May 28, 2009
Student Loan
I took two loans in 1992-1993 with Sally Mae while I was in Illinois.
Each of the two loans was for $1000.00.
Total amount borrowed: $2000.00

Despite paying $50.00 a month on these two loans, which were combined into one account, to a series of different companies who have "acquired" the loans from the original lender, since 1994, somehow they are STILL not paid off.

The most recent company that has "purchased" my loan is Nelnet, who "acquired" the loans/debt in August of 2005.

As of my most recent statement for 5/4/2009 the loans are still owing in the amounts of $1113.06 and $842.44

Now, I admit I am not a math major yet common sense tells me that if I CAN PROVE i have paid $50.00 a month since 1/2004, that by 1/2009 I have PAID more than $3000.00 and thus these two $1000.00 loans should be PAID OFF by now

(And by saying that I can prove that I have paid each month since ce 1/2004, @ $50.00 per month, I mean that I can reach into the desk drawer that is less than 4 feet from my keyboard right now, and pull out 5 plus years worth of bank statments. If I pull my "Student Loan" file from my closet filing cabinet, I have proof of payments and or tax refund seizures dating back to 1994 and can prove that I have paid these two loans off at least three times in the last 16 years since incurring them...)


When I contacted Nelnet just now today, I still somehow magically mysteriously owe them over $1955.00.

Last month I called to explain I was out of work, disabled and facing surgery and requested that the monthly payment be reduced...their representative agreed to reduce it to $14.00 total...And I received a letter from Nelnet on their own letterhead telling me that my request had been approved.

Yet not even 10 days after their own letter telling me the payment was being reduced they still took the original payment amount of $50.00. When I called to complain, they told me "Oh your request for reduced payment was reversed, didn't we call you on 5/20/09?"

Uhm no...they didn't, and I have had the SAME telephone number for over 6 years...they know it, their representatives confirm it each and every time I call...

I am seriously contemplating legal action against Nelnet...I can PROVE with banking statements dating back to 1/2004 that I have paid on these two loans monthly, and have paid more than $3000.00 yet the balances on their monthly statements never seem to go down...ever...

If there was a Class Action Lawsuit on behalf of every person who had ever taken out a student loan then ended up dealing with Nelnet, I would happily join the list of Plaintiffs...

Anyone thinking of such an action please contact me at
[email protected]

Thank you!
Chatrient
Ralf January 7, 2009
Scam and cheating
Just recently made 29th consecutive payments of the 30 consecutive payments included in a Nelnet 'incentive' program and was informed that I didn't sign up for e-correspondence within 30 days of consolidating loans with Nelnet almost three years ago.

Nelnet doesn't keep records of incentive programs, and doesn't bind themselves to actually honor these programs. They make up phony requirements and 'disqualify' their clients at the last minute. No one at Nelnet has been able to articulate why they are refusing to honor their incentive programs.

Has anyone else experienced this? My question to Nelnet is how many incentive program participants are actually honored?

Very clearly I am one which they have not honored who did everything requested at time of loan closing and consolidation.

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