I've read the complaints and have one of my own. My concern is that I can not find in any Nelnet literature online or otherwise on how to accelerate my payments to avoid paying the 20 years worth of interest that has appears to be built into this loan. Every payment above an beyon the interest just pushes out my due dates on my next payment. I have a friend who is a financial advisor tell me that he had a young couple with the same issue. The young couple just wanted to pay their loans off sooner to allow them to save more money for a house. The process was, as my friend explained, very arduous and most people people give up. Since I haven't been able to get a human on the phone to discuss, and there apparently isn't any information accessible to me in this regards, I am going to my attorney general Richard Blumenthal with this complaint. If anyone would like to join in on this and other questionable business practices, please send me an email at jkhoyt10@gmail. I will compile all of your complaints into one package so that there is a stronger case.