I was in a car accident and NetCare was called out. However all is well, and 30 Days later I received the invoice as per normal. Then my medical aid paid the amount outstanding I received a confirmation and everything. So almost a year has passed, I go into ABSA today and get told I am blacklisted by NetCare. However during these past few months I have received no correspondents from NetCare about the outstanding amount (which is paid). I gave TransUnion a call today and received no assistance what so ever from them!!! So NetCare you have 24 Hours to correct this problem. Or we will be going to court at your expense just because your call center staff seem to be challenged.

Dr J Fleming ((011) 726 7370, Milpark hospital) has recently started treating my husband for epilepsy and prescribed a drug called Epinuten. My husband has had an extremely bad case of Stevens-Johnson syndrome, caused by the drug and we have been contacting the dr via his receptionist for him to prescribe or suggest an alternative treatment.

My husband and I have called 5 times already since Tuesday, 23 February and after more than a week of being off his anti-epileptic meds, neither the dr nor the receptionist has returned our calls.
This is extremely poor service delivery, and potentially life threatening.

I know that all of you are way better Christians than I am. I know that such high and mighty people would never stoop as I did in desperation. I realized my mistake and went to the hospital hoping to receive help. All I got was an attitude of “we will do what we can but if you die, that is what you wanted”.

My sister was actually told when enquiring as to me condition, ”We are keeping her alive” with a disdainful look. The woman enquiring as to who would pay due to me not having medical aid also did not hide her disgust.
I was lying there, my heart beating against my chest so hard that I thought I was really going to die now with one thought, “who are these people to shame me?”. Luckily, I am a 32 year old woman who understands a little about human nature, I just hope to *** that a desperate teenager never turns to your nursing staff for help.

Yes, I tried to kill myself but realized that this was not the answer and went to your hospital as a lifeline. I apologise for not having a medical aid and you are the closest hospital, I apologise that I wasn’t Christian enough in my moment of need and did not realize earlier that I did not in fact, want to die.

I called Wanda and asked her about my account, she advised that my account in a Zero Balance, all from a sudden she sent me this email' believe that Puleng phoned you for a outstanding account of R561.98. I am apologizing for this error that occurred. But please note that I went into the computer as per the ID no you gave me on your email.' so meaning that Im must responsilbe for the staff incompetence, Netcare I have a prove that was sent to me that my account is up to date. Sort this out for me as I dont have time to stress.