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Willinhs
October 24, 2010
CREATIVE BOOKKEEPING
My generous brother gave me a one year subscription to Netflix at Christmas last year (for the second time). In early February, I tried to activate the gift account, but didn't know how. So, I called them and the young man told me what I needed to do - find the gift card and use the code on that card. OK ! I found the card and went through the process of re-activating the account. In the meantime, Netflix started to bill my credit card monthly (for 3 months) before the re-activation started - 3 months later. I went through my credit card company and tried to get it rectified - to no avail. I have never sent for one of their movies and I never will. I also informed my brother to stop giving me gift subscripeions to NETFLIX. What a shoddy way to treat a customer - AND, they really don't speak fluent English. Fooey - a genuine ripoff (creative bookkeeping.) Will
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Tenman
October 11, 2010
Still charged for a member ship
I cancelled my membership with netflix in April, 2009.They are still charging me $17.11 monthly.That isn't much but just think about if they did this to everyone.I sent the customer service dept.an e-mail concerning this issue, but you know how that goes.This company *** and is a ripoff.I guess my only option would be to cancel my credit card and ask my bank to issue me another one.It is a shame to put myself through such an inconvenience just to try to free myself of this crappy company.what a disgrace they are to the industry.
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chattendorf1
September 29, 2010
UNAUTHORIZED BILLING
THERE IS AN UNAUTHORIZED APPEARING ON MY DEBIT CARD FOR $9.89, PLACED ON 9/28/2010.
I AM A FORMER NETFLIX CUSTOMER, AND WAS ATTEMPTING TO TRY OUT YOUR OFFER OF 1 MONTH'S FREE TRIAL. WHEN I LEARNED THAT I WAS NOT ELIGIBLE FOR THE FREE TRIAL, (BECAUSE I WAS A FORMER MEMBER), I GAVE UP THE WHOLE THING.
I NEVER, AT ANY TIME, AGREED TO REJOIN NETFLIX, AND PAY $9.89 TO DO SO. REIMBURSE ME $9.89.
PLEASE TAKE ME OFF YOUR LIST OF CONTACTS.
SINCERELY,
CLAIRE A. HATTENDORF
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Darlene Webster
September 11, 2010
They do not honor FV Cash!
NETFLIX DOES NOT HONOR SIGNING WITH THEM THROUGH FARMVILLE TO GET 30 FARM CASH. I SIGNED UP THROUGH FARMVILLE. NOW THEY SAY JUST BECAUSE I LOGGED ON IN 2000 THAT I WAS A PREVIOUS MEMBER. CAN YOU BELIEVE IT? I NEVER BOUGHT A MOVIE. I NEVER CHARGE ANYTHING. I ONLY WENT TO SEE WHAT MOVIE THAT A SICK FRIEND WHO WAS A MEMBER MIGHT WANT - AND THEY SAY THAT I WAS A PREVIOUS MEMBER!! THIS IS UNBELIEVABLE TO ME. IT IS FALSE ADVERTISING.
I WANT NOTHING TO DO WITH THEM EVER AGAIN. I AM THINKING OF SUEING THEM.
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treezza77
August 31, 2010
Customer Service
Netflix
They used to have excellent customer service, now the customer service is terrible!!! I will make a point to tell all my friends and family how useless this company is! They were good a few years ago but have gone downhill!!! I cancelled my account after being a customer for 2 or three years. Not a very good selection of Movies and the good ones are on a long waiting list.
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bob6969
July 28, 2010
STREAMING MOVIES
incompetent selection of low budget films that hold no interest to me or any individual who is looking for entertainment. 99% of the selections of streaming films are a waist of time and human life. I do not know any individual or critic who would find any of these films remotely tolerable. This company has fraudulently been making money off of films that can be viewed on google or youtube, films that have no place in society due to the horrific standards.
(Even though opinionated almost all these movies SUCK!!!)
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Mary Ann Farrell
July 17, 2010
continuing to charge my Visa account while I am on hold and not receiving any DVDs at this time
I have put my Netflix account on hold as I would be out of town for periods of time during the summer. I have not received any dvds for at least 2 months and my Visa account is still charged by Netflix. I would like my account to be up to date and the amounts charged returned.
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Unorene
July 1, 2010
Avoid Netflix at all costs
If you live in a remote area.. be aware it takes a long time for movies to get to you so keep that in mind! for me to return a movie and get a new one it takes 6 days!
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Gabert
June 19, 2010
Large number of new movies are not being released by Netflix
For sometime I enjoyed receiving new movies from Netflix, now I find that a large number of new movies are not being released by Netflix until later. This negates my reason for using the service. Plenty of other options available...
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Paul L Houillion
June 7, 2010
$9.95 on credit card
I have a $9.95 charge on my credit card dated on May 5 2010. This is a service I did not order. Please cancel and refund any unused monies. Thank You Paul L Houillion
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