My husband and i have been alternately customers of netflix for the past 3 years and up until recently, very happy with the service. Since early Dec. all new releases (aka. everything we want to see) has had a long wait. I have been waiting upwards of 2 and a half months for movies that i could have rented from a redbox yesterday. To sum it up we are very disappointed and ready to cancel.

We have a wireless internet connection. The player rated our connection as excellent. The picture is so fuzzy that is hurts your eyes to watch it. They claim that the picture is that of watching a VHS tape. WRONG.

ALSO - ONLY INSTANT WATCH MOVIES ARE AVAILABLE. Most of which are third rate.

I was one of the first people to jump on the Netflix wagon when it started service and I recommended it to all my friends and family. It was a great company then, but it has gone downhill very fast. Since the advent of Blue Ray its almost impossible to get a new release for several weeks. (i.e.: I have had Michael Clayton on my list since before it came out and still have not seeing it over a month later) Netflix customer service keeps promising the problem will be resolved, but as of now it just keeps getting worse to the point where I have been several weekends in a row without receiving any movies from Netflix even though I have many titles on my list both blue ray and dvds. Their instant watch feature contains mostly decades old movies and not any of the new releases. I will be canceling the subscription at the end of the billing cycle and sadly going back to Blockbuster. At least there I can go to the store and get what I want.

NetFlix's selection is shallow, their personal response nonexistence, their concern for customer's perspective abysmal.

I attempted to terminate my Netflix service in August, they are still charging me but have stopped sending my two at a time films. So I am now paying $18.42 per month for nothing. Any help would be greatly appreciated.