NETGEAR ROUTER
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Category: Electronics
Contact Information london, United Kingdom
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NETGEAR ROUTER Reviews
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steveculver
June 29, 2011
useless product and appauling customer service
i bought a netgear dng2200m router which reported to have a 3g option. went to the site to see which 3g dongles it supported. bought the router, then bought a compatible 3g dongle. did not work, router says not supported. rang customer services, and got through to India, after an hour of trying stuff i had already tried, he cut me off. so rang again and after 15 mins he said i needed level 2 support but no one was available and they would ring back, that was 2 days ago and guess what, yup no one rang. have returned the router and based on customer support and misleading information on the web site i will never deal with netgear again.I am contract purchaser for it companies and buy approx £8, 000 of kit a month, never used netgear befor and based on this episode, wont waste my time again.
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RichardoliveratStIves
May 19, 2010
Poor Support
I telephoned the technical support on the advice of the firm I bought the router from as I was having problems with the installation.
The man who answered was utterly useless as he barely spoke or understood English.
In the end after having to repeat myself several times over the simplest things I gave up in disgust.
I would be very reluctant to buytheir stuff again.
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