NetOne International disconnected my Long Distance Service in May 2010. I contacted Netone and enquired about the reason for the disconnection and to state that I had not received any physical Invoice from them. I was informed by the Agent that in March 2010, NetOne International upgraded their network and billing system and my account was caught in the process ie my bill was incorrect, my address was deleted from the system and I was given another account number. However, after consecutive efforts to have an invoice from them both physically and electronically to see what had happened with my Long distance Plan regarding billing they have not provided either and ironically each Agent quoted a different rate for the country I was calling. To make a long story short, they placed my account in Collections, still charge me late fees for each month it was unpaid, I have no idea was my invoice was for April and May, each time the Netone collection person called they quoted yet another $$figure to pay so at this moment, I am still unclear as what was I billed for, the rate it was charged, the reason why I cannot received an invoice for April and May and the true status of what I am being told I owe. Am I suppose to pay them regardless of not knowing what it is I am being billed for??? The issue is not being able to pay but the fact that I have never received an invoice so that I can confirm the charges. How hard is it to resend an invoice?? If you can bill surely you can have proof of what you are being charged for?????? NetOne International is acting very fraudulent in this scenario

I have problems with NetOne international. Even after I closed the account, they have been sending the bills with $10 late fees + $7 for taxes every month. When I closed the account their payment was $10, that came from previous month's late fee. I paid every month, but I was not ready for paying theri bogus late fee and now it is accumulated to $140 ($10 late fee + %7 for taxes + $0.99 for invoice printing fee), even 7 months after closed the account. They are cheating people. I never asked them to send hard copies to my home for filling my trash can. I am supporting Green Environament and paperless bills.

I have been bothered by their agents from Kochi, Kerala, India for switch over my account from Startec to NetOne. I had been with star tec more than 8 years and never had any problem with them. But NetOne international told me that they will credit $200 into account after switched to their service. But they never credit it and also bothered me a lot by now. I have been with another company for the last 7 months with the same phone number and I am paying taxes to them. I don't understand why NetOne charging taxes to the same number that I have been using with another company.

From my expreince, I am saying NetOne international is a cheating company.

They are a BIG SCAM ripping off people by changing the policy and not informing the customers. The bastards took my money for the prepaid calling card and said the account has expiered because you did not use it in last 90 days. I confirmed with customer service by calling them before the purchase that there is no restriction or expiration but now the rascals say its on our website. I will call my credit card company and dispute the charges but these BASTARDS should be taughet soe lesson.

Please Please please DO NOT USE ANY OF THERE SERVICE and let every one know about their scam and decitful practise!