|
Hawk
April 16, 2010
Horrible customer service
Worst customer service in the world. If you dispute a charge expect not to get it credited back to your account unless you call the Ceo of the Company! They opererate as a bank but dont do what a Bank does. Does it matter if you have been with them over a number of years? No it does not! Horrible Horrible Horrible Horrible Netspend! Omg they are terrible. They will treat you like you are at fault. I have lost money because i was to frustrated to deal with them knowing i will not get results omg omg horrible company.
|
|
janbell
April 10, 2010
fraud
MY FRIEND REFERRED ME TO GET NET SPEND CARD SO I DID WE WERE TOLD WE EACH WOULD GET 20.00 FOR REFERRALL NEVER GOT IT WHEN I CALLED THEY SAID I WAS SENT A NET SPEND CARD TWO YEARS AGO NEVER ACTIVATED IT OR USE IT BUT THAT MADE ME NOT ELIGIBLE FOR CARD THEN WHEN TRIED TO CANCEL CARD THEY WEANTED TO CHARGE ME
|
|
Darek
February 16, 2010
Rip off
Netspend lost my tax refund & refuses to help me there areseveral complaint just like mine there are a big rip off.
|
|
Nate
February 10, 2010
Bad service
Is netspend going out of business? if so, will they tell us. i have never seen a credit card company have so many problems with their system and it is always down. i am really gettng scare with netspend. it is so hard to get customer service and its always some foreigner that can't speak or understand english very well. i had to ask for someone who can read, speak and understand the english language. i hate to say this, but i ask them is there any americans in customer service i can speak with. i am good at recognizing voices, but i am given a different name.
|
|
BUSINESSMAN 23
February 4, 2010
FEES HIGHER THAN STATED
NETSPEND HAS CHARGED ME MUCH MORE THAN THEY SAY THEY WILL.I SIGNED UP FOR A PROGRAM THAT COST 10$ AND ALLOWS YOU TO CHARGE THINGS WITH NO FEE EXCEPT FOR WITHDRAWING MONEY FROM AN ATM, WELL THEY DID BOTH TOOK MY 10 DOLLARS AND STILL IS CHARGING MEFOR WITHDRAWLS.THEY ARE A POORLY RUN, DISHONEST BUSINESS THAT SLOWLY STEALS FROM YOU.I HAVE TRIED REPEATEDLY TO TALK TO A PERSON ABOUT THIS BUT ONLY GET RECORDINGS IN WHICH THEY CHARGE YOU FOR!!! SCAMMERS! I HAVE SWITCHED TO ANOTHER CARD AND THEY ARE CHARGING ME WHAT THEY SAY THEY WILL, WHICH IS ALL I ASK.
|
|
BUSINESSMAN 23
February 4, 2010
raising fees ,cant talk to human
I have hadan all-access netspend card for 6 months now and i have not been able to speak with a personyet..always the recordings!!.my complaint is that they charge me more than they say they will.For instance they say a purchase will charge 1 dollar.they actually charge 2 dollars!!.i was signed up with the $10 a month program where all purchases except withdrawls from atms are free.they still charged my card.in short they are very tricky, and in my opinion a dishonest business that keeps you at arms length while they slowly steal from you.We have seen enough of this type of business practices.I have switched my business to another card not affiliated with them.So far they have been fair and charge me what they say they will, thats all we ask. BEWARE OF NETSPEND
|
|
metabanksucks
February 1, 2010
computer site is always down
To check your balance you have to go to the website but the website is always having "technical difficultys" They need to fire everyone in Their computer department!!!
|
|
[email protected]
October 8, 2009
NetSpend Premier
I have been a customer of netspend for years and they offered me a netspend premier card told me if I made a direct deposit of 500.00 I deposited 800.00 2 wks ago after several phone calls and emails to netspend they still have not upgraded the card and have been trying to transfer me all around the world to their dumb customer service department that cant help and keeps refering me back to there website today I have advised them if this isnt resolved I am going to sue them for false advertising in regards to this offer and will also contact the media to maker sure everyone knows not to go for this fake offer
|
|
charmicka
September 25, 2009
Rip offts
Netspend is a rip-off. They charge you $1.00 -2.00 (depending on if you use your card as a debit or credit) everytime you buy something. They also charge a monthly maintenance fee. If you do not check the fees you will be screwed.
|
|
sherry53
September 24, 2009
Complaints
I've had Netspend Card for some time now and I was reading about some of your complaints, and I have several, for the latest, their I have to file a dispute over this merchant for this amount they charged me that I didn't authorized and before netspend would just lood into it and get it back for me, now since I can't get ahold of the company they went out of business or something I have to file a dipute and it takes forever to get my money (not to mention the hassel) and who knows if there's a cost. Also I've been having them pay my bills on line and they been getting them paid but every month I have to check to make sure they go out in time and that they have the correct amout, I thought that's what they were suppose to do for you without worry, I guess I was wrong. I called them and they didn't even reconigese one of my bills, and that was my rent. I'm not sure what to do. Does anyone out there no of another good debit card company I don't have to pay all there bills and I can get all there services for free, or at least close to so I can do my banking without worry, I can't go to a regular bank or credit bank my credit sucks. Thanks you.
|