I went a couple of weeks ago and deposited $800.00 on my Netspend card. At that point my balance was over $900.00. The next morning I stopped to get gas and my card was denied! I quickly got to the nearest pc to check my account. My balance was -3.66. My account had some P2P transactions.(Person to Person) I quickly called Netspend and explained.


They told me to send a hand written letter and police report. Which I did. Here it is 2 weeks later and they won't tell me nothing. They admitted it was trasferred to another Netpend customer's account. They will not give me any additional info. I have 2 feelings about this. First, I won't get my money back. Second I feel like it was an inside job. No one knew my pin number but me! I know they can easily look up the account it was transferred to! But they claim they can't. I am not a rich man by any means. I hace struggled the last few weeks to keep my bills paid, since losing my money. I feel no compassion from their end at all. My next step is maybe contacting Visa or the Local News. I have read complaints in other forums that related to mine. Apparently they know about this P2P scam and fail to fix it. I believe this company is corrupt! I have read other people say this company is great with no problems. Well I would have said that a month ago. Three years and no problems. But beware you will be next!