I want to say this item sucks! I have had this device for about 6 months and am continuing to have problems. First it would hang up if you talk for over an hour, then you cant use 800 service that has an automated computer that you have to hit different buttons cause it would go dead, now i cant receive calls and it has been over 3 days and customer service has not done anything yet to resolve this, and had this as a low priority on there queue. This was submitted to them 1 day before thanksgiving and still nothing. When i tried to call my own number it says the phone number is out of service. This device is a piece of crap just like magic jack! Somebody else needs to come up with a better device!