Found a charge on my Verizon bill for $14.95 Miscellaneous charge and Verizon instructed to call the number on the bill. Called and the charges are for an e-fax service which one of my employees signed up for via some website, unauthorized, could have been by mistake. Turns out this company has been charging my bill for over 2 years!!! Was able to get 3 months refunded over the phone but have to submit a written request to try and get the rest. Unbelievable! It could have been anyone signing up for this service using my businesses name.