I am really upset with Network Solutions' technical support. Yes they are available 24/7 but the technical staff is incompetent. Once it's been determined they can't resolve your issue, they "escalate your case" to their real technical support engineers which can take 24 to 48 hours to get an email from them. (No direct communication with the engineers.) I had to call several times to get my issue resolve after the 48 hours had passed.

The fact that a company is okay with getting to your issue 24-48 hours after your website is down is not right. The internet is an immediate tool and a company should have the right people to resolve the issue immediately.

I feel stuck with Network Solutions because they make it hard to take your business somewhere else. I heard it can take 4 months. I don't have experience with that YET, but I do have experience with their technical support. A lot of it!!

My advice is to start with another company.

I am taking my business somewhere else. I am now looking for another hosting company after over a decade of being with Network Solutions.