We flew from Singapore to Phuket for vacation on 26 August and while we were on vacation, Tiger Airways decided to cancel our return flight on 30 August. They will not pay for the extra night of hotel that we have to extend, no assistance in regards to flights, and customer service was SMUG about how they will offer no assistance. Here are my conclusions from this incident:

1. NEVER FLY TIGER AIRWAYS. This was the first and last time I ever fly Tiger Airways. They have absolutely no respect or empathy for their customers.
2. READ THE FINE PRINT. The terms of conditions on all their tickets allow them to cancel their flights at anytime with no advance notice and leave you out to dry.
3. FOUR DAYS ADVANCE NOTICE IS NOT SUFFICIENT. "Customer Care" was smug in saying that they already gave us proper advance notice when they canceled our flight 4 days in advance but they really need to get back to reality. I am missing a big meeting at work, I'm out another night of hotel, and I need to explain to my co-workers why I am taking another day of vacation.

Since cusotmer care has made it clear that we can't do anything about the situation, I just wanted to make sure everyone knows how little they care about you as a customer and how they can and will cancel your flights as and when they please.