New Coach Outlet
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Category: Business & Finances
Contact Information Salem, Virginia, United States
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New Coach Outlet Reviews
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Margaree
March 17, 2011
Generic Brand/purse
I ordered a purse from the web site Newcoachoutlet.com on 2/27/11. I receive the purse to find out that it was not real caoch as they advertsie on line. The purse will not zip and upzip properly. I send the customer services a email requesting a return adress. someone by the name Ada send a email asking for me to send her a picture. I send her another email informing her that I wanted to return it base on the 30 days poicy that are listed on the website. I have not receive a respond.
This was the tracking number EE518574122CN AND tHIS IS THE ADDRESS THEY HAVE ON THE RECEIPT RM 305 NO 25 HABIN ROAD JI ZHUHAI CHINA
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Torin
July 24, 2010
no product received
Ordered a coach purse from this company which seems to have 2 names "New Coach Outlet" and "Offer Coach Bags". The charge was processed on my Visa immediately. One week passed and I had sent a couple emails requesting a tracking number since on their website it stated you would receive one immediately upon shipping of your order that was also supposed to happen within 2 days. So, I get an email over a week later telling me my choice of item was out of stock when it showed 48 in stock! I emailed back with 3 more choices. No response for almost 2 weeks when I had once again asked for a tracking number after they told me they would send a purse. One more week went by & received an email "out of stock, make other choices". I responded by telling them I didn't want another choice - just wanted a refund. Then...no response at all. The charge on my visa shows the name the payment went to as REEMALL.COM HANGZHOU but the company name was New Coach Outlet or OfferCoachBags. So beware..this is a scam! Don't order from this website.
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Posch
July 21, 2010
did not ship purse I paid for
On June 29, 2010 I ordered online from New Coach Outlet / www.offercoachbags.com
a Coach purse and paid by Visa. My Visa payment was processed IMMEDIATELY. One week later I received an email and was told the item I choose was out of stock and to choose 2 or 3 more so I did. Never got a reply back for a week after sending several emails to them. They said they had one and would send it soon. This was 2 weeks ago now and they will not reply to my email anymore when I ask if it is sent or when it will be sent and ask for a tracking number. They just will not reply at all.
I looked at the charge on my visa and typed in the name from the charge on Google and came up with several messages about people being scammed by this place. Is there anything you can do to help me? Can this business be shut down somehow?
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