I had applied for the SNGPL new connection at my residence. I deposited Rs.3, 000/- with Habib Bank Limited, Aashiana Shopping Center Branch, D. I. Khan with under Challan NO. 142299 on 10/1/11. I also paid substantial amount of Rs. 500/- to (the agent of the SNGPL, D. I. Khan) at that time to have my work done. I assumed that the installation of the new gas connection would be done when I get into the genuine list serial but I was astonished that those who had deposited the due amount a reasonable time after mine, were given precedence over me and I was deliberately surpassed. I contacted the Head of the Department here twice and later on Friday, 8th April, 2011 (after the lapse of more than three months) the pipeline was laid. The quality of work of laying underground link to my house was so substandard that I cannot express. The pipe was laid down in my absence twisting 90 degress which would have absolutely not let gas flow even if meter would have been installed. I got that set right by some other guy. This mental and physical torture for me was due to not-obliging the personnel who laid gas pipeline to my house. Now since then there is no gas meter installed. On contacting the office, a stereo-type answer was given that there were no meters available. I do not know when meters would be available and when mine would be installed at my residence without obliging the installing guys otherwise I am sure I would be without gas unless I submit to him. Would you kindly help me out to have my me new gas connection installed at my residence? I would be infinitely obliged to you. I am annexing the photocopy of my payment receipt (1063/6). Very truly yours. QAYYUM NAWAZ, HOUSE NO. C/507, MOHALLAH TOYAN WALA, D. I. KHAN.