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maxutah
December 22, 2009
They charge you but don't deliver
They post ads on Craigslist for rental properties that are available and then they do the bait and switch. They tell people, "why rent when you can own" They supposedly have a massive list of pre-foreclosure properties and get you into a home on a rent to own basis or a "subject to" basis. All of this is just a front, as they don't provide the service, they are just interested in getting your credit card number so they can charge you $40 per week. You'll never get what you ordered and when you try to cancel, no body will answer or return your call. This is a scam. My wife had to cancel her credit card to stop the charges.
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PW Llewellyn
December 11, 2009
Charged without providing services
In September 2009 my husband contacted New Line Equity about rent-to-own programs. The person on the phone got him to provide our bank information because they needed to charge for information about the home & program we asked about. As he found out more what the program was about he told them no thanks, and thought nothing more of it.
In the latter part of November, charges started coming out of our account for $40.00 each. They charged us four times, so $160.00 total. We couldn't identify where these charges came from through online banking so we called the bank, and they advised that New Line Equity posted these drafts to our account. We called the company to find out what was going on, and they told us this was a WEEKLY membership fee for their service. We told them that we never received the service, and they proceeded to give us the runaround to "wait for a supervisor, " who "would call us right back." Moreover, we were charged on 12/7 and on 12/8, definitely not a week apart!
After visiting their website, it seems the people we talked to who were "supervisors" actually share the SAME job title Sr. Account Executive. By day 2 they stopped answering the phones & every call goes to voice mail. We contacted the County District Attorney and the Better Business Bureau. Turns out there are over a dozen complaints against this company. WATCH OUT answering property ads through Craig's List, or looking for alternative programs for foreclosure mortgages.
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