I have done subcontracting for this business for over 20 years, doing the work on customer furniture that they didn't have the equipment or skill to do in-house. Since the change in ownership this last year to Todd Gertzen (this is the name I was given as the new owner), Todd and New Look representatives have requested work be done and are now not paying for work completed. First set of jobs in 2009 took over 5 months to be paid, finally New Look Refinishing paid in September 2009 and then had 4 new jobs they needed my help completing in September and October 2009 and said they should be paid in about 3 months or less. Those jobs were completed in a timely fashion, as all previous work had been. I've been trying unsuccessfully to be paid for that work ever since (currently 7 months since the last work was completed). I gotten excuses of the company not having the money to pay and promises of payment but I have not seen one cent for the work and materials I purchased to complete those 4 jobs. This is work that could not have been done in-house at New Look due to equipment and/or skill needs.