Warning -scammed by New Milford Photo!

I ordered IronAll transfer papers from New Milford Photo for over three months ago. They were paid in advance via Paypal. When over a month had gone and no goods arrived, I emailed New Milford Photo and asked what had happened with my delivery. New Milford Photo answered in an email that the package had arrived in return to them and that they would send it again to me with Express Service.
Although I have asked for the package tracking number several times, New Milford Photo has not given me that. The mails sent to me from New Milford Photo were sometimes signed by Bob, at some point John, but none of the emails had the requested tracking number nor the tracking info I´ve asked for.
New Milford Photo don´t answer my emails anymore and when I call them, I´m linked directly to their voicemail box, but no one calls me back.
I still haven´t received any transfer sheets, it has passed over three months now and I would therefore like to warn other customers of New Milford Photo.

It was a big order I ordered, worth $ 437. But is it worth losing future customers and risking negative publicity for $ 437?

Had I received my goods as promised, I would had recommended New Milford Photo to others and of course I had come back to them to buy more.
Since I have not received the goods I have paid for, not even got a tracking number proving that New Milford Photo actually sent me the package and because New Milford Photo now has stopped answering my emails, I can only conclude that they have scammed me without ever had the intention to send me my goods.

Happy and satisfied customers will come back and buy more.
As a sad, scammed and disappointed customer, I feel it is my duty and responsibility to warn others of New Milford Photo.
Don´t do the same mistake as I did. Don´t order anything from this unserious company and if you do -pay absolutely nothing in advance!

Should a miracle happen, should New Milford Photo give me the tracking number to prove that the package really is sent and if the transfer papers then actually arrives, I will of course let everyone know this.
Are the transfer sheets then as good as they claim on New Milford Photos's website, I will of course recommend them.

But as long none of this has happened, this warning must be maintained to ensure that others do not risk being ripped off by New Milford Photo.
I hope New Milford Photo will act as a serious company that cares about their customers and soon will deliver what customers already have paid for.
Negative publicity is devastating -can New Milford Photo really afford this kind of publicity?

This is New Milford Photo´s contact info:

New Milford Photo, Inc
27 Holland Ave
White Plains New York 10603
United States
PHONE: 888-285-6998
INTERNATIONAL: 860-488-9195
FAX: 914-761-0508
WEBSITE: http://newmilfordphoto.com/
EMAIL: [email protected]

New Milford Photo is owned by Bob Schultz.

Best regards!

A disappointed and scammed customer