took money for 2 pairs of new rock boots of £48.95 each, totaling £97.90 and then said they could not get the boots & the £97.90 was to be refunded in full, money was taken on the 4th nov & 6th nov & as of yet nothing has been refunded, i have tryed contacting them several times but no reply. on looking on the net i have now seen that several other people are having the same problems.