NewAge SMB
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Category: Services
Contact Information New Jersey, United States
newagesme.com
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NewAge SMB Reviews
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JudyMartin
September 21, 2010
Will surely work with NewAge SMB again!!!!
“I would say these guys at NewAge SMB were very capable of adding innovation and transforming my ideas and requests into a perfect site. They are very capable of understanding your project and require minimal direction in regards to positioning, graphics, etc. They provide formal documentation and I would use them again. Always keep in mind to have your plans pinned down and ready to go as these guys work fast. I would surely keep NewAge SMB on top of my priority list”
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Markthomas
September 16, 2010
I’m happy to recommend NewAge SMB
“I can’t help say that NewAge SMB exceeded my expectations and over-delivered. They are fast, they follow direction, offer competitive prices, and frankly this may have been the best experience I've had working with someone on Elance as of yet. They have my highest recommendation.”
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johnheath
June 9, 2010
Very good service
NewAge SMB has been working on my project for the last 4 months and I find them extremely professional in terms of quality of work, pricing, meeting turn around time and communication. All the payment schedules were conveniently fixed and I've got no complaints what so ever. I'd surely recommend them to my friends and use their services again. Good luck guys!!!
John
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Don't Be Taken to the Cleaners
June 29, 2009
Billing when product is not complete
Buyer Beware! NewAgeSMB will take your money and not provide the product that was originally agreed upon. They will turn around and bill you for items that were never approved. Their Client Service Manager Giovanni Livia is probably the worst CSM I've ever had to deal with. His lack of involvement with the project is 60% of the problem. All he is interested in is collecting money once the contract is signed. DO NOT PAY anything unless you set up milestones first and only then once those milestones are completed to your satisfaction should you pay!!! After spending 10K dollars on a project that was budgeted 12K the website is only 50% completed and they want the balance of the budget paid before doing any further work! Don't get stuck as I did. My suggestion is that you seek other companies and be sure to do thorough reference checks on current and past customers...Don't just talk to the customers they provide.
This is an unfortunate situation because not only do I NOT have a website but the quality of work was poor...lots of bugs! This engagement started in April of 2008 and it is now June of 2009 and there is nothing my customers can use to buy our products...Even when I asked to give me what I already paid for Giovanni insist nothing will be handed over until the balance is paid in full...THEIR IS NO PODUCT so what is the balance for! Seek other companies and stay away from NewAge. I do will contact the New Jersey State Attorney's office and the Better Business Bureau to file a formal complaint
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