I signed up for this service two years ago in 2009. I tried to use it and had problems getting in. Once in, it was no where near the extensive coverage they claimed it would be. Not realizing that they were going to automatically renew my membership after a year and bill me for it, I missed it on my credit card bill but caught it this year. I called and asked for it to be removed. They refused saying that I didn't respond to the email to cancel renewal that they sent. They never sent one. I haven't used the service since the first time two years ago and have been billed ever since. I've reported them to the State Attorney General's office and to my credit card company. I have no intention of paying for this service yet again, 2 years later. Don't use them. They are a scam with NO customer service and the product is very much LACKING. They've made more than enough money at my expense.

I would like newspaper archive to credit back to my account 71.88 because even though a total year amount is 71.88, i was still only expected to be debited 5.99 a month every month for a total of a year. I cannot afford this transaction. When i logged into the Newspaper Archive website to gain your company phone number i seem to notice you had not one newspaper i was familiar with. I think you misslead people into thinking this webside it the answer to all but it is not easy to navigate.
Sorry for this inconvienince, Please honor my wishes as a customer and please debit my account 71.88 ASAP.

Thank You, Brandy