I ordered a charm for my granddaughter's Tiffany bracelet on December 9th. Got one email back saying they would be shipping it as soon as possible. No order confirmation number, only supposedly an EMS (Express Mail Service) number EA467308558CN. I have emailed them several times to find out the status of my order. I have received no response whatsoever. This was put on my Visa card. I think I've been duped. What is my recourse?

Total scam! I never got my items and sent at least en e-mails asking for the status. They don't even give you a conformation number or a tracking number or a transaction number! When i asked for tracking number (cuz they claim they sent it through EMS) they gave me three different numbers-none of which worked!

I keep asking for help and nothing's getting done. They just keep sending me the same pointless e-mail saying exactly NOTHING. I even asked for them to send me a link to where to trace it and all they gave me was a bad copy of what is supposed to be a waybill for my shipment that has a completely different tracking number that, guess what, doesn't work!