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October 8, 2008
Customer Service
Shockingly bad customer service; they don't reply to emails, nor do they answer the phone.
It's been more than 2 and half weeks since they took my money and my order hasn't been delivered yet.
Do yourself a favour: steer well clear, and find a more reputable supplier.
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July 15, 2008
Item never received
Never buy anything from Nexus 13. They offer laptops at relatively low prices. I have bought a laptop 650 pounds worth in Nexus 13 and never received it. Their customer service never replies and they ignored the email. It seems like Nexus 13 don’t exist just have charged me and said that it will be delivered by City Link, although the City Link says that they have not received any delivery orders.
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