I am aware that nothing can or will be done.I also know that JTV.com doesn't give a damn about my complaint. Inthe past Ihave purchased several hundreds of dollars in jewelry.Now, however, I do not want to use my credit card as much and would rather paycash. I just filled out over an hour and a half of papar work on the computer to buy only one ring then denied a cash purchash(with interest). I will never buy from them again. I also have about 85-100 friends that have become interested in buying jewelry from JYV.com. They will not now though.